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Communication, Conflict and Decision-Making - Essay Example

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This article will explore the subject of communication, conflict, and decision-making under the following divisions: best alternative to a negotiated agreement (BATNA); the ladder of inference theory; single and double loop theory; Fisher and URY techniques to solve a problem…
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Communication, Conflict and Decision-Making
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Download file to see previous pages This essay discusses that in every society, communication is the backbone of professional and social relationships. Communication facilitates the flow of ideas and/or concepts from one given source to the other. The best process of communication needs the existence of a message sender, as well as the receiver. Individuals share the views and ideas through the thriving process of communication. For any communication process to be regarded as thriving, the receiver must comprehend the message content in accordance with the sender’s aim. This means that certain processes of communication lead to unsuccessful ends. Thus, it is worth noting that communication process encounters some hindrances that deter efficient information delivery to the anticipated parties. No matter the effort put in to evade a conflict, it appears to always arise at the worst moments. Thus, ineffective communication leads to a conflict of views or ideas among the parties involved. During communication, conflict begins from a merely simple flicker of emotions or varies all the way to supportive proof that one presents. While conflict may lead to both positive and negative impacts, this social disagreement may boost maturity of social abilities among the individuals involved. Conflict management involves the application of measures that promote the advancement of positive effects forms a social discord. Efficient conflict management process promotes learning among parties involved and the entire society on how to address incompatible vies in the future. ...Download file to see next pagesRead More
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