The History of the Hospitality Management - Case Study Example

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This paper "The History of the Hospitality Management" focuses on the fact that hospitality management is both an area of work and learning. An area or field of work, because it pertains to running or managing hotels and travel agencies. These are all establishments connected to hospitality. …
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Download file to see previous pages Some people travel to attend to important business, some do just to take some time off the routines of life, and there are those who travel to see and enjoy the world around them (http://www.wisegeek.com/what-is-hospitality-management.htm). When people travel, the need for an industry such as hospitality enters. They need to stay in a hotel and eat in a restaurant. Perhaps travellers are not even aware of it, but they are patronizing the hospitality industry. When they step out of the comfort of their own abode and start to travel they should be rewarded by good hospitality of the places they have chosen to stay. Running travel agencies, hotels, and restaurants is not an easy task. It is a very demanding career. People who are involved with this kind of business must possess high quality of hospitality, flexibility, and charm. It should be kept in mind all the time that these travellers are probably strangers in this place, and quality of service would mean a lot to them. Travellers often times come back to a place because they experience great accommodation in establishments they went to. Good service, being polite, good food, and clean premises are all associated to a good travel experience. When tourists bid their goodbyes they will take with them the memory of your hospitality. Therefore, it is of the utmost importance that we have the best knowledge, and that we have got the best training in the area of what we are doing when we enter this field of industry. The history of the hospitality industry can be traced back to the Colonial Period in the 17th century. There have been many considerable changes from the years that passed till the present day. The industry has survived World Wars, the Depression Era, and many more. The commerce of hospitality that we know today has taken its form in the 1950s and 1960s and developed to be a very important industry (Dr Miller). The word hospitality came from the French word “hospice” which means literally to provide for the weary and to take care of the travellers. The early industry of hospitality truly started in the days of the Greek and the Romans.   ...Download file to see next pagesRead More
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