The Leadership Effectiveness - Research Paper Example

The total quality management reveals the standard followed by the organization right from the minute inputs details to the final delivery of the product or service. The TQM depicts the facts which enable the organization to perceive the mission to excel in the business. It provides a platform to achieve results by concentrating on the factors which influence the most in this contemporary world "the customer focus" and "the customer acceptability". A leader has to perceive a 3600 view of every aspect right from the product manufacturing to the customer value perceptions; which depicts the ideal qualities to be followed; Deming created a philosophical framework of fourteen quality management points stresses on the importance of the employee satisfaction and customer satisfaction with equal value to the customer satisfaction.

Andrew Grove stated, "If senior managers and know-how managers share a common view of the industry, the likelihood of their acknowledging changes in the environment and responding in an appropriate fashion will greatly increase. Sharing a common picture of the map of the industry and its dynamics is a key tool in making your organization an adaptive one." (Andrew, 1999) Whereas the contingency theory is about the leaders who are task oriented and adapt according to the tasks and some leaders respond with the inter-relationship among the employees to do the work.

The situational leadership theory explains the qualities of the leader’s to make to devise the strategies according to the attitude of the employees working under him, thus framing the decisions to make the subordinates feel comfortable to the new techniques adjust to the situation or to the operational environment concerning in that area. I personally observed this concept within my organization.  When I was a First Sergeant of an organization of 145 Soldiers, I used this concept daily.

I was not given a choice of who my Soldiers were or came from; consequently, I had to adapt and apply each skill to each individual Soldier.