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Indeed, the organization had a code of ethics which forbid unethical behavior like sexual harassment at the workplace. As such, allegations of sexual harassment warranted a critical decision for purposes of fairness and ensuring compliance to the organization’s code of ethics. However, since sexual harassment is not an assault that one can establish physically, the human resource management had a duty to establish the truth in the allegations and make a sound decision. As such, the manager was torn between suspending and dismissing the alleged perpetrator.
In this case, the manager decided to suspend the alleged perpetrator and outsourced an employee relations specialist to investigate the matter. Factors like the uncertainty of the occurrence of the assault, the need to determine if the reported act amounts to sexual harassment, the effects of suspension, the need for employee retention, and the need to make a critical and fair decision influenced the manager’s decision at the time. Indeed, the investigator was to engage in a fact-finding mission to establish all the dynamics of this case.
As such, after the manager suspended the suspected assaulter, he hired an investigator to establish the facts of the case and replaced the suspected employee with another cashier under a one month contract. Use of the Bounded Rationality Theory to Explain This Decision Making Process The theory of bounded rationality is applicable in decision making where it asserts that in the process of decision making, insufficiency of the available information, time scarcity, and cognitive limitations demeans the rationality of individual to make a decision (McGuire et al, 1972).
The theory notes that decision makers behave in a manner that is nearly optimal but not completely rational depending on the available resources. In the recent times, the theory of the bounded rationality has been dominantly applied in human resource, behavioral sciences among other areas in decision making where it seeks to offer relevant rational advice. The theory appreciates the impossibility of understanding and analyzing all relevant information in making a critical decision. As such, the theory incorporates the presence of limits of rationality and incomplete information about the alternatives (McGuire et al, 1972).
Indeed, the theory refers to the rational principles of non-optimal behavior among real people and justifies non-standard reasoning in decision making. Notably, the theory reckons that subject to the limitation of resources required to make optimal decisions, the decision makers only apply rationality after simplifying the available choices. As such, they seek to make a satisfactory decision rather than an optimal one. Assuredly, bounded rationality does not refer to irrationality and thus decision makers can equally perfectly rational (McGuire et al, 1972).
The behavioral sciences were initially dependent on rational principles which were challenging to obey. Hence, the universal disregard of the principles of rationality in decision making. Bounded rationality theory seeks to encourage decision makers to search for all relevant data in order to get the facts before making a decision. Ideally, the bounded rationality theory is particularly applicable in modern decision making
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