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Conflict Resolution in the Work Place Insert Name Insert Grade Course Insert Insert Date Abstract This paper aims at stating the definition of conflict and the description of conflict from personal experience and what happens in other places of work…
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Download file to see previous pages... Where people stay, conflicts are bound to take place. As human beings, it is vital to find ways of solving conflicts so as to live in harmony. The art and ability to accommodate one another is equally important therefore it is wise to take it as a burden to resolve conflict in an amicable way without resorting to war. From past experience and historical perspective, diplomacy reigns where war has always failed. It is therefore important to analyze conflict from a personal experience with regard to what takes place in the work place. It is also very important to figure out what would be the dangers of letting anger take control of people in the work or social places and the repercussions it might have on their career (Hodgson, 2000). Conflicts in work places are as common as they are in other social places. Having that background knowledge it is therefore important to find ways of handling situations of conflict that may arise in our surrounding. It is also important to realize that many a times conflicts normally arise as a result of conflicting concerns of individuals, who may want to suit their own interest at the expense of others. Conflicts in work places arise because of a number of reasons. If such issues are not addressed in time, they cause a threat to the organization. An example of what might cause conflict is the feeling that some workers are given special treatment than others. Yet some workers may also engage in conflict because they are sidelined. This occurs when a single worker or a group of workers find it difficult to associate with fellow workers because of their background, their weakness or even their manner of handling situations. For example in my case, I have experienced a scenario at work place when fellow workers ganged up against me. Reason being, I had a weakness in the manner in which I handled lazy people. Instead of being rational, I acted ruthlessly towards them. As a result, I was sidelined by my workmates. The situation got worse. I was hated by everyone in the organization. My sight could not be condoned by anyone; this deteriorated my performance. I was almost giving up my job when finally the manager came to our intervention. The situation has improved since I now get along with everyone. My situation may not be different from what might be going on in other places of work. Appreciating others is vital since no achievement in the work place can be realized when workers are not united. We must learn to work with others and accept others, putting it in mind that we cannot have the same qualities. Since conflicts are mandatory in places of work, it is important to look at ways of coming up with solutions to solve such occurrences whenever they happen. There are as many solutions to as many social problems as possible. The only challenge that has always been is that there is no strategy that is near perfect for solving conflicts (Palagi et al., 2004). There are five strategies that can be used in conflict resolution in case of conflict in any working places or anywhere else. The strategies include accommodating, compromising, avoiding, and problem solving. All these strategies are important tools that those who are holding managerial positions in the work places should try to adopt when faced with the challenge of trying to solve disputes in places of work. Conflicts in places of work should be viewed as natural occurrences that arise out of discontentment and frustrations and thus before using ...Download file to see next pagesRead More
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