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Management - Essay Example

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The public sector in recent times has had numerous problems in terms of managing resources of information that are unique to it. These problems are usually referred to as public information resource management or sometimes as knowledge management. …
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Download file to see previous pages These problems are usually referred to as public information resource management or sometimes as knowledge management. According to Henry (2011, p. 155), this is “the collection, administration, and use of social and organizational data, including the development of policies and procedures for information resources and systems, for the purpose of forming and delivering public policy.” Public managers play a key role in the management of public information resources in that they assure well and operational information systems that provide critical knowledge that is used in developing strategies that ensure organizational success (Henry, 2011, p. 155). The management of resources entails the collection, administration, and the use of social and organizational data. This includes the development of policies and procedures for information resources and systems, for the purpose of forming and delivering public policy (Henry, 2011, p. 155). Henry (2011, p. 157) asserts that the use of information technology has been embraced by public bodies in information management in that it possesses a higher rate of success. This is partly due to the fact that it is more inclusive as it encourages participation of the persons affected by the particular information that is to be managed (Henry, 2011, p. 158). For successful public knowledge management, ...
Thirdly, the organizational process should be the focus in the introduction and management of information resources (Henry, 2011, p. 163). Fourthly, Henry (2011, p. 164) asserts that there is need to develop strong skills among information resource managers to foster strong relationship between the managers and the rest of the organization and lastly, public policy decision making should always ensure that there is minimal risk in the management of information. However, Henry (2011, p. 164) argues that public information resource management faces numerous challenges. One challenge is the dilemma of sharing of private information via public information agencies. To cure this challenge, Henry (2011, p. 165) affirms that the government of the United States has enacted several legislations that protect individual citizens in regards the management of information. An example of such legislation is The Intelligence Reform and Terrorism Prevention Act of 2004 that created the Privacy and Civil Liberties Oversight Board which protects a citizen’s financial and other personal records from undue scrutiny by federal authorities or agencies (Henry, 2011, p. 166). Governments and other public agencies also fear what people may use with the information they gather. This is due to the risks associated with information technology such as cybercrime in the form of hacking, harrowing and humiliation (Henry, 2011, p. 167). To counteract this, the government and public agencies insist on certain standards in information management security. The measures include ensuring that there is compliance with standards, policies and the law, ensuring of the effectiveness of information security controls and the overall impact of the ...Download file to see next pagesRead More
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