We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.
Nobody downloaded yet

Queueing: featuring Disney World- Memo - Movie Review Example

Comments (0) Cite this document
Summary
Queuing at Disney: Concepts to Business Name: Instructor: Task: Date: Memorandum TO: FROM: DATE: 19 SEPT 2012. SUBJECT: Queuing at Disney: Concepts to Business Disney World offers a variety of attractions for park visitors. The tourist attraction point receives a surge of visitors from a wide area…
Download full paperFile format: .doc, available for editing
Polish This Essay96.9% of users find it useful
Queueing: featuring Disney World- Memo
Read TextPreview

Extract of sample
"Queueing: featuring Disney World- Memo"

Download file to see previous pages There is a notable increase in the number of visitors in Disney World resort. The high number of park visitors calls for the provision of services that best satisfies the customers (Cope et al., 2011). With a high number of Park visitors, there is a high probability that waiting lines are long and park visitors are likely to develop a dislike for the experience and reduce in number. The core goal of management is to increase customer satisfaction. A major challenge to the management of Disney World is the congestion and long time taken by park visitors waiting for their services. The management at Disney World undertakes a number of strategies to increase customer satisfaction. Among the various strategies aim at reducing congestion and the time park visitors take in the queue waiting for services. The department responsible for the planning of transportation at the Disney World resort intends to reduce congestion of park visitors and the commotion in the park. The rides per capita program are among the ways adopted, by the planning department, to ensure quick service delivery. It refers to the rides per person. The management computes the number of visitors in the park and makes a comparison with the other number on the ride. Should the figure be low, there is congestion of people on the queue and consequently a long time spent waiting for rides by the visitors. The planning department aims at keeping the rides per capita value high to reduce the waiting time for park visitors on the queue. A reduced waiting time for park visitors increases customer satisfaction. Other avenues used to reduce the waiting time include the addition of attraction sites in the park. This works to diversify the choices that park visitors have, satisfaction, and service delivery. The management studies the guests’ behavior and understanding what the customers prefer most. Disney uses the knowledge management principle to give rewards to its customers. The management at Disney World utilizes the FASTPASS virtual lines as a strategy to reduce the long lines experienced when park visitors are many and commotion is high in the park (Cope et al., 2011). Disney also includes operations research to enhance the customers’ level of satisfaction. The management aims at creating memorable moments for the visit at the park that makes their members make repeated visits to the park. The FASTPASS virtual queue is works to create a memorable experience for the visitors at the park (Cope et al., 2011). The management at Disney aims at increasing the revenue from the visitors at the park by putting the visitors in an imaginary queue instead of the physical tendency of lining. The virtual queuing eliminates the perception that park visitors have about the experience of long waits. Guests get involved in other activities as they wait for their turn to get service. Guests who used the virtual queue reported a positive response and lovely encounter given the short time spent in line waiting for services (Cope et al., 2011). One advantage of the feature used in Disney Park is the option given to guest to make choices. Guests can make short choice and get to another. They may choose to go to a gift shop or take another option. The challenge of long queuing is evident in many Six Flags. Riders spend long waiting for services. This affects the riders’ perception of the experience since a number of them cite impatience waiting for the long lines. Other avenues available for ...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“Queueing: featuring Disney World- Memo Movie Review”, n.d.)
Queueing: featuring Disney World- Memo Movie Review. Retrieved from https://studentshare.org/management/1457318-queueing-featuring-disney-world-memo
(Queueing: Featuring Disney World- Memo Movie Review)
Queueing: Featuring Disney World- Memo Movie Review. https://studentshare.org/management/1457318-queueing-featuring-disney-world-memo.
“Queueing: Featuring Disney World- Memo Movie Review”, n.d. https://studentshare.org/management/1457318-queueing-featuring-disney-world-memo.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document
CHECK THESE SAMPLES - THEY ALSO FIT YOUR TOPIC
Movie Review: Big FEATURING TOM HANKS
The boys wish was granted and he became an instant adult. This movie shall talk about adolescence, the painful process of growing-up, adolescent development and behavior, and the role and support of the family during this crisis. Keywords: adolescence, adolescent development, adolescent behavior, family relationships, crisis.
3 Pages(750 words)Movie Review
Film Analysis Essay: In a better World by Susanne Bier
The main theme of the movie projects the central idea with grace without shedding blood as it happens in stereotypical movies. Background of the Movie: The movie revolves around the story of two families. The movie discusses the life of a doctor, Anton, who lives far away from his home servicing in a Sudanese refugee camp.
8 Pages(2000 words)Movie Review
Saturns Moon Titan: A World with Rivers,Lakes, and Possibly Even Life
This paper talks about the findings of this mission through a lecture conducted by Dr. Chris McKay. The Speaker Dr. Chris McKay is a planetary scientist at the NASA Ames Research Center. Most of his research focuses on the search for life in the solar system and the evolution of the solar system.
10 Pages(2500 words)Movie Review
The Playboy of the Modern World
In viewing the Playboy of the Western World, we experience the one of a kind performance of the actors/actresses whose subtle performance makes us believe that they have psychologically identified with their character. When we watch the film, we see not an actress playing Pegeen on the stage but Pegeen herself.
3 Pages(750 words)Movie Review
Wonders of The African World
The documentary contains explanations of great depth, regarding the African Continent. The very essence of the continent and its civilisation and history is conveyed beautifully. Under the Black Kingdoms of Nile, Gates manages to capture the historical background of Nubia.
2 Pages(500 words)Movie Review
Disney World
The company’s talented and extraordinary management team has strived hard to maintain the distinctive brand image that the company has in the market (Franoceur, 2004) and for that the professionals have focused on two important aspects i.e. taking advantage of the breakthrough innovations in technology and enhance and build upon the skills and knowledge set of their employees.
7 Pages(1750 words)Assignment
Video Memo: Six Sigma at Caterpillar
The principal function of Six Sigma is to improve the quality of output. The quality is improved by identifying possible defects or errors and then removing it. The inconsistency in the business process and manufacturing process is also minimized by applying Six Sigma to a
3 Pages(750 words)Movie Review
Leadership film analysis (Memo Format) - Remember the Titans (2000)
and discussions in class to not only explain what happened, but also explain why it happened which basically involves giving a theoretical analytical summary of what the leader dis, the outcomes from the deeds and the reason for the outcome. Remember the Titans (2000) is an
5 Pages(1250 words)Movie Review
The three world of bali
The instruments used in this performance, gamelan, are placed on a platform to one side, which allows the sound to echo. Lacy shadow imagery is projected on a linen screen with an oil lamp. The
1 Pages(250 words)Movie Review
Sick Around the World
The major problem in American Health Care system is the greed and profit that is ruling the entire system. The cost of health care is very high, and the premiums’, covering is a disaster because it may cover a sick person and sometimes it may deny covering the sick. Greed also has weakened the Health Care system in America.
2 Pages(500 words)Movie Review
Let us find you another Movie Review on topic Queueing: featuring Disney World- Memo for FREE!
Contact us:
+16312120006
Contact Us Now
FREE Mobile Apps:
  • About StudentShare
  • Testimonials
  • FAQ
  • Blog
  • Free Essays
  • New Essays
  • Essays
  • The Newest Essay Topics
  • Index samples by all dates
Join us:
Contact Us