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Internal E-mails - Essay Example

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Internal e-mails 1. Introduction The effective communication within organizations has been proved to have a key role in the organizational performance; for this reason, internal communication systems are established in all organizations the operations of which are dispersed across many departments (Kline 2011)…
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Internal E-mails Essay
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"Internal E-mails"

Download file to see previous pages The use of internal e-mails as a communication tool in modern organizations is explored in this paper. The benefits and disadvantages of internal e-mails are critically discusses using also examples of organizations that use the specific tool of internal communication. Moreover, alternative internal communication systems are suggested, at the level that they have less disadvantages compared to internal e-mails. It is proved that despite their gradual replacement by other internal communication systems, internal e-mails are still used for internal communication purposes by firms in various industries; the limited risks related to the use of these internal communication tools, as analysed below, seem to be the key reason for their expansion in organizations globally. 2. Internal e-mails in modern organizations 2.1 Benefits of internal e-mails Internal e-mails have been extensively used in modern organizations for supporting internal communication. The role of internal e-mails as a tool of internal communication can be made clear only if the context of internal communication is explained. ...
A similar issue is highlighted in the study of Griffin and Moorhead (2011). According to the above researchers, employees in all organizations are likely to prefer systems of internal communication that are easy to be managed; internal e-mail are considered as a favourable tool of communication for most employees since their guidelines in terms of use are quite simple even for employees who do not have experience in IT systems (Griffin and Moorhead 2011). Another important benefit of internal e-mails has been the following one: internal e-mails, as also e-mails in general, can be used for exchanging files of various formats (Kline 2011). The specific feature of internal e-mails is particularly important, especially in large firms. Saving time and money has been also used as reasons for supporting the use of e-mails as internal communication tools (Kline 2011). More specifically, through the e-mail employees can send or accept documents that are critical in certain organizational tasks; if another means was used for developing this activity, then the cost would be significant, especially if a courier service would be used instead of fax (Kline 2011). Moreover, using the e-mail an employee need not to exit from his office for retrieving documents or information required in the tasks assigned to him; he can use the internal e-mail for communicating with a colleague in regard to this material (Kline 2011). In this way, time is saved for working on the organizational tasks, a fact that increases employee performance. Another aspect of the value of internal e-mails, as tools of internal communication within organizations, is presented in the study of Gillis and Nicholson ...Download file to see next pagesRead More
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