Security Management Plan - Essay Example

This paper seeks to discuss security management plan that Quick Response Security will adopt in its effort to provide adequate security to its clients. Being the owner of Quick Response Security (QRS), my objective is to have a positive relationship with our customers as well as initiating conductive working environment with my employees. I highly value my employees for without creating a positive relationships with my workers, the company will not achieve its goals (Sullivan & Steven, 2003).

This is depicted on the recruitments and training strategies that are focused on improving the performance of new and existing workers. Appropriate matrix for hiring trained personnel The most vital element in the security provision fraternity is the work force that basically entails the human resource. Qualified and trained personnel are major consideration in setting up the work force in the firm. Quick Response Security undergoes quite a comprehensive recruitment drive in order to ensure that right personnel are hired to undertake the laid down duties.

Customer satisfaction is one of the key goals of Quick Response Security. . Experience Education background Honesty and Trustworthiness Psychological qualifications Observance in terms of one’s behavior Physical, mental qualifications Background investigations These guidelines will assist in selecting the best employees in the company. Various departments have been created in order to ensure that each employee undertakes his/her assignment properly. The table below indicates various positions and their qualifications.

Department Qualifications Operations Manager A degree in information technology or any field related to security systems 5 years of relevant working experience in a security firm Information security specialist 1. A degree in information technology 3 years experience in a busy security firm Ability to work with minimal supervision Human resource personnel A degree in human resource management At least 4 years of work experience Knowledge in the management of security firms personnel Security guards A diploma in management 3 years working experience in a security firm Ability to work with minimal supervision.

These criteria will ensure that the right people are taken for the job. After the recruitment, the employees will be taken through some training sessions to familiarize themselves with the operations at Quick Response Security. Policies laid down to address issues and concern of privacy in intelligence gathering and surveillance. Intelligence gathering and surveillance control systems are vital for the success of any security firm. In order for us to be a step ahead from our competitors in the security provision industry, we have invested a lot in security technology.

High-tech surveillance devices have been put in place in order to enhance our services. Some of the devices include: closed-circuit television (CCTV),