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Description of the company as General Merchandise Store - Essay Example

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This essay discusses characteristics of the key players in the company "General Merchandise Store" and how they would impact, and stressors that the employees in the company are likely to face and recommendations for reducing them. Also, the analysis of motivational theories…
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Description of the company as General Merchandise Store
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"Description of the company as General Merchandise Store"

Download file to see previous pages The company has also established a number of supercenters in major cities to meet the increasing demand for one-stop family shopping. These stores combine general merchandise and full groceries ranging from bakery goods, beverages, fresh seafood, fresh farm produce, condiments and spices, frozen foods, canned and packed foods, meat, and dairy products to dry goods and staples. Most of these are open 24 and have specialty shops like cell phone store, pharmacy, restaurants, hair salon, tire and tube express among others. The neighborhood markets bridge the gap between the supercenters and the discount stores by offering a limited range of general merchandise but a full range of health and beauty products, groceries, pharmaceuticals and photo developing services. The characteristics of the key players of a company have the potential of impacting on organizational behavior and this, in turn, will financial performance directly and indirectly. Because of this, there are some characteristics I would like to possess and would like to see them in other key players of the company like the chief finance officer (CFO) and the chief operations officer (COO). The first is having a vision. All the key players of the company must have a common picture of what the company aims at attaining. Having a vision will lead to the creation of a company where all employees work toward the attainment of a common goal. All key players should be self-less collaborators and team builders....
Having a vision will lead to the creation of a company where all employees work toward the attainment of a common goal. All key players should be self-less collaborators and team builders. These traits will go a long way into encouraging the spirit and mindset of teamwork and collaboration across the company among all ranks of employees. In relation to this, the key players should have strong interpersonal relationships. In businesses, especially retailing, people skills are as valuable as technical assets because of high levels of constant interpersonal engagement. This characteristic will therefore lead to the creation of a company where employees treat customers with the utmost respect leading to the best customer experience. The key players should also be of good character and highly ethical. This trait will lead to the creation of a company whose policies, procedures and business activities indicate a strict adherence to ethics. In addition, key players should have passion. Both employees and customers want passion if the employees embraced this character, it will lead to the creation of a customer-focused culture where everyone is willing to go an extra mile to give customers a passionate shopping experience. Analysis of motivational theories discussed and determination of how best to motivate company employees. The motivational theories discussed so far indicate a variation in views among psychologists regarding what best motivates workers. To some, workers are best motivated by pay, to others, workers are motivated by satisfaction of their social needs and to some, a satisfaction of psychological needs. However, it would be unfruitful to lay a framework for employee motivation basing on a single factor. For example, a ...Download file to see next pagesRead More
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