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Knowledge Management and Organizational Learning - Essay Example

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This paper under the headline 'Knowledge Management and Organizational Learning" focuses on the fact that knowledge management is a relatively young academic discipline, but a well-established management interdisciplinary that has been in practice for years. …
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Knowledge Management and Organizational Learning
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Download file to see previous pages Knowledge management has recently emerged to be a successful management strategy that can help organizations manage the available human capital in the business (Noe and Hollenbeck, 2004, p. 1-3). People in the organization are the most valuable assets and therefore recruiting and retaining knowledgeable, skilled, experienced, and productive people have become the highest priority of modern human resources management. This piece of research paper described knowledge management, as an HRM interdisciplinary and examines how it becomes relevant in today’s business landscape. This paper presents various elements that are relevant in the knowledge management process and examines various strategic perspectives as well as suitable technologies for fostering knowledge management in the business. Knowledge Management As Noe (2002, p. 168) noted, knowledge management is a management process that the performance of a business can be enhanced by designing, implementing, and strategically aligning various tools, processes, systems, structure and cultures with a view to create and share knowledge among its people and to use for overall business purpose. The very basic three elements included in Knowledge management are 1) creation of the knowledge through some effective strategies, 2) sharing of the created knowledge among people and 3) making it available and useful for any business purpose. Knowledge Management has been found to be useful for the organization as it helps it get the products to the target market quicker, develop innovative ideas, serve the customer well in order to maintain customer loyalty and retention and achieve sustainable competitive advantages. As Boxall and Macky (2009, p. 10) emphasized, knowledge management helps a business achieve high performance working through various strategic processes and organizational development programs. Knowledge Management has emerged to be a management tool that focuses on data, information, and knowledge among the employees in an organization (Awad and Ghaziri, 2007, p. 26) and encompasses the processes by which experience, skills, expertise, knowledge, and abilities are gathered, then shared among the people and utilized so that these can be converted to a collective organizational learning process (Foster, 2005, p. 397). Knowledge Management Models Explicit and Tacit Knowledge Knowledge management talks about creating, storing, sharing and utilizing data, information, and knowledge either throughout papers, documents, and database or throughout the minds of people. This is a classification of knowledge based on where data and information are stored. When it comes to the management aspects, pure data and pure information have relatively less impact for a manager whereas structured data and information are relatively highly useful and effective measures that can be used to analyze and find solutions to issues (Noe, 2002, p. 170). Based on the above classification, knowledge management is systematic process and strategic approach for obtaining and making use of knowledge in the business throughout papers or documents or computers as commonly referred as explicit knowledge or sharing and making use of the knowledge throughout the people’s minds as commonly termed as tacit knowledge. To be more specific, KM is managing either explicit knowledge or tacit knowledge or both together effectively. In managing tacit knowledge, the human resource management is entrusted to look at the skills, abilities, experiences, perceptions etc and thus to implement all the strategies that can help knowledge freely transfer from one to the other, share among the people and help some learn from others.  ...Download file to see next pagesRead More
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