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Personal skills and self-management - Assignment Example

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The new initiative is the work of the ANZ Mortgages that entails implementing a policy requesting the non-issuance of Certificate of Titles for all the mortgages which are registered by the ANZ Bank in Western Australia…
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Personal skills and self-management
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Download file to see previous pages The new initiative is the work of the ANZ Mortgages that entails implementing a policy requesting the non-issuance of Certificate of Titles for all the mortgages which are registered by the ANZ Bank in Western Australia. The purpose of this project is to eliminate the issuance of duplicate Titles to the bank by the Titles office. This initiative is supposed to be implemented and running in the next three months. The initiative stakeholders will involve several groups among them, customers, solicitors and a government department. This initiative will be facilitated by technology as it will reduce costs and improve service efficiency. Planning of a new project or initiative is usually difficult as many people are usually against the idea because of the perceived change of status quo. To make sure a move successful it is important to talk to all the parties involved of the benefits of such a project and the likely effects that such a project would have on them or their day to day operations. The management may also be sceptical of the idea because of the costs involved in setting up such projects. During planning the project goals need to be identified, the project deliverables need to be set, the time frame and the supporting plans need to be established in order to make the project successful. This project is relevant as it will reduce unnecessary paper work and procedures involved in keeping of duplicate titles at the titles office (Haugan, 2002, 2-39). Once the project is identified by the management or proposed by the staff as was the case for this initiative, a major decision process often begins. Several decisions have to be made whether the project should be implemented or not. In the decision making process a variety of things are involved. In this project a decision needs to be made whether this initiative is actually beneficial to the organization or not. It will be of no benefit if a project was begun which does not add value to the organization. The objective of this project as explained above is to eliminate the issuing of Duplicate Titles to the bank by the titles office. The current procedure at the Bank is that when taking security over landed assets in the form of a first registered mortgage, the client is supposed to deliver a duplicate certificate of Titles to the Department of Land Administration in Western Australia. The duplicate titles plus a copy of the mortgages are then filled in the security packet at ANZ. The problem here arises as a result of the duplication of the documents in order to have copies left in both offices. Another issue is to do with the entire system and how it operates. There are so many disadvantages of the current system namely: the risk of the certificates being lost, high cost of replacing lost certificates, expensive storage equipment are required for storing the certificates and the rental cost of the storage space. As much as it is a good thing it is a tedious process that needs to be eliminated as it wastes effort, time and space (Project Smart, 2011). According to this plan few options exist. The first option will be to continue having the current system which involves a lot of work and duplication of efforts. The second option that exists is to eliminate the process in totality so as to have a more efficient system that will utilize the available resources at an affordable cost to the organization. This is what the project proposes as it will have a lot of benefits. The benefits include the elimination of misfiled certificate and all the costs and penalties that are associated with them, reduction of the physical space required for the storage of these documents, reduction in paper handling/recording and transfer for both offices, security of the documents as they will be handled once and filed by the Bank staff and efficient customer service. Therefore the implementation of this initiative will go a long way in helping the Bank achieve its objectives and also help the ...Download file to see next pagesRead More
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