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Intercultural Communication in healthcare - Essay Example

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There are many examples of how cultural miscues and miscommunication impact healthcare delivery. Healthcare organizations seek to provide excellent service to any patient who comes through their doors and for this purpose, healthcare manager should have the ability to handle culturally different patients. Current essay is aimed at exploring some techniques that can be used to improve cross-cultural communication in the healthcare environment. Techniques to improve Cross-Cultural Communication in Healthcare Setting Even though some diversity initiatives have been taken, many healthcare professionals still lack training and understanding of how to work with others who are different from themselves. Building this understanding among employees requires time and energy on the part of senior leaders and is the most significant sign that managing diversity is a high priority in an organization. Investing time and money on diversity initiatives in all aspects of the organization helps catalyze the organizational change needed for a diversity program to be successful.

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Summary

The word culture refers to behavior that is specifically human and also to be distinctive ways of life found in different human populations. With the increasing tendency of migration worldwide, there exists culturally diverse population in U.S and other countries. …
Author : daniellahansen
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