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Cultural Competency in the Healthcare Industry - Research Paper Example

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This research paper "Cultural Competency in the Healthcare Industry" discusses the increasingly multicultural environment that has necessitated the need for developing cultural competence by healthcare providers. Interpersonal communication is one of the core components of healthcare…
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Cultural Competency in the Healthcare Industry
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Download file to see previous pages The current multicultural setting has posed one of the biggest challenges to the healthcare industry which is better equipped in handling a mono-cultural population (Cote, 2014). Hence the increasingly diverse population has necessitated the need for the development of intercultural competence by the healthcare industry. For an industry that is already reeling under financial problems, these cultural and language barriers are posing additional difficulties (Anand & Lahiri, 2009). Addressing cultural diversity in a healthcare setting should include several facets apart from race, customs, beliefs, and practices. The healthcare industry encounters people with several diversities which may include gender, age, disabilities, political views, socioeconomic status, various occupations, and other demographical aspects (Campinha-Bacote, 2003). Thus all these diversities should be considered in the patient-provider relationship. It has thus become imperative for them to overcome the present challenges and adopt suitable practices that would help to eliminate cultural, language, and communication barriers and medical errors that could result from them. Increasing literacy among the general population would also help to meet this end (Campinha-Bacote, 2003). The following sections aim to address the need for creating a culturally competent environment in healthcare as it would help both the patient and the provider achieve their desired result.

The increasing globalization has emphasized the need for intercultural competence especially in the field of healthcare (Cote, 2014). The term healthcare provider encompasses all the individuals working in a healthcare organization who is responsible for the provision of immediate care to the patient and others who have a client-provider relationship with the patient. While physicians, physician assistants, and nurses are responsible for patient care; ward secretaries, pharmacists, and those in the administrative departments have a working relationship with the patients 8. Cultural incompetency between the patient and the healthcare provider may arise due to several reasons such as their comfort level, lack of understanding about the functioning of the physician or the healthcare system, patient’s fear of disregard of their personal beliefs by the physician, differences that may arise during the treatment phase (Anand & Lahiri, 2009). ...Download file to see next pages Read More
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