SYSTEMS DESIGN AND MANAGEMENT STRATEGY 1. Key Characteristics of a Management Strategy We are in the globalization stage of even the slightest detail in the organization. Before globalization was only applied to the economy or to some phenomenal occurrences that refer to a colossal or worldwide outcomes…
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Global business can penetrate the remotest areas of the countryside. We can communicate to anyone whose location maybe in any part of the globe because of technology, mobile communications, the internet, Information Technology, and so on. Technological changes have brought about further innovations and inequalities because of the digital divide in the community setting where there is lack of technological attention from the government. But organizations with their advanced technology and availability of manpower are more benefitted. Global organizations have their websites and most of them conduct business online. People sell and buy products and services through the internet. There is also the emergence of the knowledge economy, a new innovation in business which is performed, conducted and enhanced through the knowledge, talents and capabilities of employees. In this set up, knowledge is both a product and resource. The organization is more concerned with the people and the knowledge they possess. Firms value people-embodied knowhow. They invest much on labor capital. Organizations like this produce ‘stars’ in the industry. According to Groysberg et al. (2008), stars are among the best in the industry and are far superior than colleagues in performance. They usually do “estimates, accessibility and responsiveness, service quality, stock selection, industry knowledge and written reports” (Groysberg et al., 2008, p. 5). The knowledge that stars acquire include the knowledge and experience they have inside the organization, and it is not good to hire or pirate stars from other companies because they usually perform not quite well in the new organization. Their expertise was attained in the organization they blossomed and therefore it matches with the organization. In the new environment, the so-called star won’t perform well. 1.1 Trends in management A management trend in the age of globalization is clustering or team working. This requires some skill and talent, and cannot be simply taken for granted. It requires determination to put individual talents into a single force to work for change or introduce ideas that can provide further innovations for the organization. By having clusters and groups, talents and capabilities of members are maximized. The ways in which the workforce gets direct orders from top management – the deeply centralized order – is seldom done any longer. With globalization, the technique is to manage the organization horizontally. The internet can do wonders. Mobile communications also are valuable tools. Communication is fast and effective. Team formation is considered a special feature for improved organizational performance. Introducing the principles of team formation in the workplace is like implementing total quality management. They present a strong foundation for global organizations in the present system, and can be an effective way of providing work and life balance for the workforce. (Knights and Willmott, 2007, p. 125) Through team building members become flexible and respond to new challenges or solve problems within (or beyond) their reach. Members are more motivated to work because of the responsibility and power bestowed upon them by management. Allowing individual members to hold responsibilities of problem-solving – even decision-making which is traditionally done by top management –
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