Nobody downloaded yet

Srategic Quality Management Implementation Plan - Assignment Example

Comments (0) Cite this document
Name Tutor Institution Subject Code Citigroup Inc. is a registered Bank in the United States of America. Citigroup Inc. is the third largest group in the USA with a very large network across nearly 140 republics and over 15,000 offices. Formed from the merger of Citicorp and Travelers’ Group, it is one of largest multinational financial corporation (Peratec, 1995)…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER97.6% of users find it useful
Srategic Quality Management Implementation Plan
Read TextPreview

Extract of sample
"Srategic Quality Management Implementation Plan"

Download file to see previous pages Citigroup Inc. has always made an effort to marshal as much support as possible to derive a consensus necessary to implement the SQM applicable. The effort would take longer to put in place, but at least it would be moving forward. In some settings, it is often difficult to get consensus on minor issues, and it is almost impossible on change initiatives which impact the whole organization (Peratec, 1995). To move forward the management must develop and distribute an improvement plan which is integrated into the strategic plan for the business. To be the most successful, an excellence or quality initiative should be an integral part of strategic and tactical operations of the business hence the Strategic Quality Management Assess Current Culture, Values and Operating Guidelines Citigroup Inc. uses quality information for improvement, and not to judge or control people, there are rewards for results, authority is equal to responsibility while cooperation, not competition, as a base for working together. Employees have an ownership stake, secure jobs and a climate of fairness. Top most is that compensation is equitable (Peratec, 1995). ISO9000 Broadly ISO9000 series concerns itself with the quality management purpose and it is as such the main focus in ensuring gradual and/or continuous improvement as a process as recognized in this firm. ISO9000 is concerned with quality management. To be able to meet the demands of ISO9000, an organization has to improve quality in at each stage, from design through to delivery, assessment and evaluation, through a formal and rigorous management system to ensure conformity of the product or service to its specification as per the customer wish. It requires that all the activities necessary to produce the product or service be documented if the quality system is to conform to the standard. Everybody in the firm needs to understand its implications and to work to the systems and follow the procedures that have been put in place. The SQM model There is interplay, back and forth, between the elements; for example, consideration of what strategic actions if taken can provoke discussions of whether and how the strategy can be implemented with real effectiveness (Peratec, 1995). The tasks involved in strategic management are never isolated from everything else that falls within a manager's preview. Strategy has to be formulated and implemented in the midst of a managerial schedule that is fragmented with appointments, meetings, paperwork deadlines, unexpected problems, and momentary crises. It is incorrect to construe the job of managing strategy as the exclusive task of managers, even though it may well be the most important function they perform where organizational success or failure is concerned (Peratec, 1995). Formulating and implementing strategy must be regarded as something that is ongoing and that evolves. What qualifies as a surefire high-performance strategy today is sooner or later rendered stale by events unfolding both inside and outside the enterprise. The task of "strategizing" can never therefore be a one-time exercise. As a consequence, fine-tuning-type changes in strategic plans, and an occasional major change in strategic thrust, are normal and expected. The need to keep strategy in tune with an organization's changing situation makes the strategic management process dynamic and means that the prevailing strategy is ...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
(“Srategic Quality Management Implementation Plan Assignment”, n.d.)
Retrieved from
(Srategic Quality Management Implementation Plan Assignment)
“Srategic Quality Management Implementation Plan Assignment”, n.d.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document
Implementation and Evaluation Plan
...? Section D: Implementation Plan In the initial stages of this intervention, a program deign was made. Decisions were made based on the content, level of intensity and relevant issues to be addressed in the intervention program. Indeed smoking among nurses is a problem that has persisted for long, yet little has been done to mitigate it and its effects to this group of smokers. This plan for the implementation of the program actually does translate the design into a very effective operation that could alleviate the problem or reduce it to a greater extends. During planning for the implementation process, precision of relevant details and focused execution is of essence. There are various approaches which have been fronted by many medical... ...
6 Pages(1500 words)Assignment
Implementation and evaluation plan
...? Implementation and Evaluation Plan al Affiliation) . The Canadian Psychiatric Association and the Canadian Network for Mood and Anxiety Treatment collaborated to provide clinical guidelines that are evidence-based to treat depressive disorders. In 2009, the guidelines were revised to reflect the emerging trends in the sector. The paper therefore reviews psychotherapy study in the maintenance and acute MDD phase. IT includes telephone-delivered and computer-based psychotherapy. The methods revolve on the format of question and answer to facilitate clinician’s accessibility. The evidences focus on the systematic reviews of the recommendation and literature according to evidence level, using criteria that are pre-defined. The treatment lines... ,...
4 Pages(1000 words)Assignment
Quality management integrated management system that can effectively address areas like quality management, environmental management, and health and safety management becomes important. An integrated management system is a broad concept that covers different aspects of corporate management. A close analysis reveals that the Oman Air has not implemented an integrated management system yet. Evidently, it is suggestible for the organisation to think about a new system. To be specific, the Oman Air management team has to consider a comprehensive five-phase execution strategy encompassing phases like...
12 Pages(3000 words)Assignment
Quality management
... from the above information that there was an equal interest and strive for quality in every sphere of life. The tools and techniques used in quality assurance had similarities as they all followed the process of identifying, measuring, prioritizing and eventually improving the quality. Works Cited Jeston, John and Nelis, Johan. Business Process Management: Practical Guidelines to Successful Implementations. US: Routledge, 2008. Print. "Malcolm Baldrige Award Frequently Asked Questions (FAQ).",n.d. Web. 26 Jan 2014. “Plan-Do-Check-Act (PDCA). Implementing new ideas in a controlled way, Also known as the PDCA Cycle, or Deming Cycle”. Web 26 Jan 2014. “Stakeholder Alignment Model.", n.d. Web. 26 Jan 2014.... ...
5 Pages(1250 words)Assignment
Quality management
...that was supposed to resolve all problems related to the company. The solution was to implement the use of ISO9000 quality management system in the company. As the quality of the tiles manufactured by the company was not up to the mark, so the customers were not willing to come again to the company to buy the tiles. Consequently, the number of customers, as well as the level of sales and profit for the company was decreasing every year. Importance of Quality Management In case of manufacturing companies, quality is considered a key to the success in a competitive environment. It is a fact that when there is tough competition, all...
5 Pages(1250 words)Assignment
Quality management
..., it is important that clear decisions are made. But clear decisions cannot just be made literally. Clear decision making is done with the help of various means. In this case, the design of experiments as learnt in this course is one means through which clear decision making can be done. It avails the evidence, the observations, the conclusions and the factual evidence that is needed in decision making. This paper looks at how the design of experiments is involved in decision making in industrial settings, how it is involved in decision making for the purposes related to quality management and why, how, when it is done and its association with cost benefit analysis. From an industry perspective, it is evident that...
4 Pages(1000 words)Assignment
Quality Management
...Juran’s Quality Planning Road Map Steps al Affiliation Juran’s Quality Planning Road Map Steps Building on professional experiences of corporate managers and scores of companies, Juran presented an exhaustively and comprehensive approach to quality planning, leadership, and settings. Relying on three major economic sectors; manufacturing, support, and service, he proposed a realistic strategic plan aimed at helping companies achieve market-driven goals and objectives (Watson, & Howarth, 2012). Juan recommended a quality planning approach that is founded on micro and...
1 Pages(250 words)Assignment
Developing an Implementation Plan
...and the participation of physicians. B. Communicate the commitment of the project to stakeholders C. Fill out a nursing research feasibility form D. Obtain signatures from the nurse manager and the nurse research scientist. E. File the completed feasibility form in the regulatory binder Formal approval will require the submission of the program implementation plan to Site Based Research Review (SBR). SBR will review the proposal to assess the validity and legality of the contents of the plan. Afterward, the SBR will assign a director who will then forward the proposal to the Institutional Review Board (IRB) for review. The implementation will then commence...
8 Pages(2000 words)Assignment
Developing an Implementation Plan enthusiasm and buy-in for the implementation process. Administrative support is equally important because it will influence the degree to which institutions will implement the program. Below is the process of obtaining informal approval: A. Gather feedback from stakeholders during the early stages of the proposal. Feedback will collected through staff participation and the participation of physicians. B. Communicate the commitment of the project to stakeholders C. Fill out a nursing research feasibility form D. Obtain signatures from the nurse manager and the nurse research scientist. E. File the completed feasibility form in the regulatory binder Formal approval will require the...
8 Pages(2000 words)Assignment
Safety Management Plan Implementation
6 Pages(1500 words)Essay
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.
Let us find you another Assignment on topic Srategic Quality Management Implementation Plan for FREE!
logo footer
Contact us:
Contact Us Now
FREE Mobile Apps:
  • StudentShare App Store
  • StudentShare Google play
  • About StudentShare
  • Testimonials
  • FAQ
  • Blog
  • Free Essays
  • New Essays
  • Essays
  • Miscellaneous
  • The Newest Essay Topics
  • Index samples by all dates
Join us:
Contact Us