Nobody downloaded yet

Knowledge management - Assignment Example

Comments (0) Cite this document
Summary
Running head: KNOWLEDGE MANAGEMENT Knowledge Management Name: University: Introduction It is always the pleasure of any organization to dominate the market through producing quality services that are readily accepted by the consumers. This has been a great challenge to many companies as their products have not been able to penetrate the corporate market to reach the consumers…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER96.2% of users find it useful
Knowledge management
Read TextPreview

Extract of sample "Knowledge management"

Download file to see previous pages Companies which have been able to enjoy the competitive advantage have been as a result of effective implementation of knowledge management within its workforce. Knowledge management has been effective to the companies in increasing their performances since it comes with a number of benefits to the company which makes it more efficient for the companies. Knowledge management encompasses many strategies which are used in identifying, creating, representing and enabling the employees to better understand their roles. This research paper will focus on how DHL international has used knowledge management in improving its services as well as the challenges it met during its implementation. DHL DHL is a logistical and communication company offering services all across the globe. The company provides its customers with easy to use services and products which are of innovative and provide solutions ranging from dialogue marketing to supply of industrial materials in the supply chain. DHL Company services include Shipping, Tracking, Export services, Import services, Domestic services as well as providing small business solutions and industry solutions. The company operates in more than 200 countries around the world among them being USA, Germany, England, and Kenya among other countries. In efforts to ensure that the company renders its services effectively to the clients, the company has employed different professionals which have been efficient in putting the company at the competitive advantage every year in. The company has a workforce of over 470, 000 employees worldwide which makes it one of the largest top employing companies in the world. The company also manages over one million customers per hour of those who seeks its operations (DHL, 2012). Since the inception of the company in 1969, the company has been steadily increasing in its performances over the years as a result of its innovations in the workforce. Even with the upswing and global economic turmoil, DHL increased its revenues in the first half of the 2011 which was also witnessed in the second quarter. As a global logistical company, the company has been benefiting through increasing its trade volumes with increasing revenues each year among its divisions. The improved profitability of the Company has been achieved through the companies restructuring measures which were implemented in the previous years. Additionally, the companies consolidated revenues increased by 3.5% on the second half the year 2011 to stand at more than 25, 681 Euros. The company has outreach programs through Corporate Social Responsibility program which ensures it maintains its relationship with the customers who are part of the society as well as introducing new products to them (DHL, 2012). Challenges in Implementing Knowledge Management Implementing knowledge managements has been a challenge to many organizations as a result of many reasons. It demands a lot which organizations are not just willing to offer immediately though they are willing to enjoy the benefits of its implementation. DHL is one of the companies which have been successful as a result of its implementation though it faced a lot of challenges for it to be finally incorporated in the organization. The challenges which were met by DHL are discussed below. One of the challenges that the organization experienced was developing the culture in the organizati ...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“Knowledge management Assignment Example | Topics and Well Written Essays - 2000 words”, n.d.)
Retrieved de https://studentshare.org/management/1398177-knowledge-management
(Knowledge Management Assignment Example | Topics and Well Written Essays - 2000 Words)
https://studentshare.org/management/1398177-knowledge-management.
“Knowledge Management Assignment Example | Topics and Well Written Essays - 2000 Words”, n.d. https://studentshare.org/management/1398177-knowledge-management.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document

CHECK THESE SAMPLES OF Knowledge management

Knowledge Management

...? Word count (2994 words) Introduction: This paper discusses in detail the importance of knowledge management and how the success of implementing knowledge management hinges on the organizational culture. For some knowledge management is a new concept, although it has been around for years just not yet formalized. Knowledge management helps in securing the most important asset of an organization: the knowledge its human resource possess. The knowledge is stored, used and shared for numerous advantages that last for decades. The organizational culture has to be conducive...
12 Pages(3000 words)Coursework

Knowledge Management

...? Knowledge Management Introduction This paper will serve as an executive report to the senior management of Bobco and the aim is to shed some light on the dynamics, benefits, implementation, feasibility, and execution of knowledge management in the organization. Bobco is a banking company having many of the banks of its network in New York. It has been in the market for the past five decades with good and impressive figures. Recently, the company has been facing many competitive pressures from macro environmental factors that are political, social, legal, and technological. Furthermore, forces inside the industry, which include buyers, suppliers, new entrants, substitutes, and most importantly, rivalry in the industry. Therefore... , the...
9 Pages(2250 words)Essay

Knowledge management

...? KNOWLEDGE MANAGEMENET …………………. College/ ………….. …………. Discuss the use of games and simulations in Knowledge Management? What techniques and technologies might be most important? Knowledge Management, one of the most significant interdisciplinary to HRM involves people, process and technology within an organization. Its fundamental objective is to create knowledge, share it or transfer among the people and use it for the benefits of the organization (Noe, 2002, p. 168). In creating, sharing and making use of it, gaming, simulation, calculations, data base and many other information-managing strategies have been found to...
2 Pages(500 words)Essay

Knowledge Management

...?Knowledge Management of According to Dalkir, knowledge can be tactic or explicit .Tactic knowledge is mental and difficult to be noted, but it can be put into practical use through sharing so as to become an important part of an organization management. There are three generations of knowledge management to date that reflect it‘s revolution. In the first generation, the focus was on the source of knowledge and documentation of that knowledge borrowed from individuals within an organization. These documents were then digitalized in libraries, but unfortunately they were never used and...
3 Pages(750 words)Essay

Knowledge Management

...?Topic: Knowledge Management Affiliation: Organizational success is deeply rooted in the strategic practices that an organization seeks to employ in the line of pursuing its business goals and objectives. This implies that an organization ought to be knowledgeable about the course of action it should take in order to reach its desired operational heights. In the process of pursuing the set organizational goals and objectives, knowledge management comes in handy. Knowledge management encompasses the creation, representation, distribution, and adoption of organizational insights and/or experiences that are highly informed by individual and/or organizational knowledge (Gloet, 2006, p.409). Essentially, knowledge management provides... for...
3 Pages(750 words)Essay

Knowledge Management

... competition and the great digital divide, the capability to secure timely access to actionable knowledge, i.e., the ability to create, organize, leverage and protect intellectual and capital resources and to achieve value creation outputs represents a core competency of policy makers, government officials, business leaders and managers'. (Menkhoff - Introduction P 1) The present critic expected a few more words from this very competent researcher as to how knowledgemanagement and sharing could be improved upon in international construction joint ventures in Singapore, if not across the globe, taking into consideration the characteristics... ...
5 Pages(1250 words)Book Report/Review

Knowledge Management

...In over 60 million baby boomers are going to reach retirement age. Their knowledge and experience is extremely valuable. Corporations must implement knowledge capture strategies to retrieve and transmit as much information from these valuable human resource assets prior to their retirement. In the case study there are two employees who have very different employee profiles. The purpose of this paper is to analyze the two employees in order to implement adequate knowledge capture strategies based on the personality and profile of each of the two employees. The two dimensions of knowledge capture strategy are tacit knowledge and explicit...
2 Pages(500 words)Assignment

Knowledge Management

...Knowledge Management The study critically explores two major issues faced by the Ministry of Regional Municipalities & Water Resources in its training centers. The first issue generally defines that the training path of the Ministry does not link the functional path which is anticipated to create severe impact on the organization to meet its strategic objectives. The second issue primarily details about the lower investment decisions of the Ministry to improve the training programs that can enable employees to improve their functional capabilities. In order to critically assess the issues, questionnaire survey was conducted by integrating 30 fulltime employees from both municipal and water level functions...
16 Pages(4000 words)Essay

Knowledge management

...Knowledge Management Knowledge Management Knowledge is by far the most valuable resource, but the most difficult to manage A major question that one may ask him or herself is what knowledge is. Over the years, scholars and academicians have argued over the exact definition of knowledge without coming to a conclusive answer. Nevertheless, in all of these arguments, the main point or idea that stands out on the definition of knowledge is that it involves known truths, and experiences by an individual or a group of individuals. Hence, if all of them are in agreement with the said known, then that can be regarded as knowledge. However, the question is, where do the individual or individuals gain this knowing from? It can be said... that the...
6 Pages(1500 words)Essay
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Assignment on topic Knowledge management for FREE!

Contact Us