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Alcohol Problems in Hospitality Industry - Research Paper Example

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Management 14 April 2012 Alcohol Problems in Hospitality Industry Introduction: Hospitality industry is now concerned as the large employer. It mainly includes service sectors like tourism, food services and providing accommodation…
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Download file to see previous pages So the government always put more emphasize on this industry. “Hospitality industry is a major employer. The industry includes service sector work like tourism and food service. It suffers from more economic fluctuations compared to its peer industries” (Hospitality Industry par. 1). A Business Problem: For the sustaining and success of every establishment the most important thing is the identification of its problems and solving it. In this context, the clear identification of the problem is the bigger issue. “If I had only one hour to save the world, I would spend fifty-five minutes defining the problem, and only five minutes finding the solution." ~ Albert Einstein” (Problem Definition par. 1). Through the words of Albert Einstein, we can make sure that, the solution is always depends upon the definition of problem. How better the defining of a problem determine the quality of the out coming solution. The existing gap between the desired state and the actual state is called problem and when it happens to a business it is called problem. Problem analysis and solving the problem all are the preceding of the defining of the problem. To get the right solution which can make the business successful, the problem defining should be very clear. Here the problem is defined as the ‘Alcohol Problems in Hospitality Industry’ “Service professionals and those that work in the hospitality industry could be at risk for developing unhealthy drinking practices, and it is important to be aware of the dangers” (Warning – Hospitality Workers May Be at Risk for Alcohol Abuse par. 1). The main damages that have been recognized in the pressure of alcohol consumption have leaded the hospitality industry to witness a numerous problems. The restaurants and bars that serve drinks to human are equally involved in disaster and are lawfully in charge for damage. It is complained frequently about the alcohol consumption of employees working in the hospitality industry. This problem has been identified as result of finding out the reasons behind why people hesitate to bring their family to some places. In support to this a study of students is consulted. The following report contains the data from two surveys in two different sectors of service, which we can use for understand the case. In the initial survey from three different colleges 84 students were interviewed employees working in hotel service in concerning their alcohol practice by using the testing device called Alcohol Use Disorders Identification Test (AUDIT). The second study was focused on service employees working in restaurants in a particular area. Exactly One hundred and five samples had been taken and the respondents answered the AUDIT questionnaire in the survey very properly. The comparison of the results of two studies showed that the hotel and restaurant associated persons scored considerably higher on the survey by AUDIT than the respondents from other service sectors. The first survey which conducted by 84 students from three different colleges show that the effective survey can bring out the things and the second survey showed that restaurant workers scored considerably higher than people in other areas of the service industry. “A new analysis of government data finds that 15 percent of employees in the hospitality industry suffer from serious alcohol-related problems” (Hospitality Industry Worst for Alcohol-Related Problems par. 1). The steps to solve the business problem are as following: Take the time to ...Download file to see next pagesRead More
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