Managerial Effectiveness and its impact on organization - Dissertation Example

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It has been well-established in management research that managers are frequently faced with various tasks, conflicting demands, and challenging expectations, which can all be barriers to managerial effectiveness…
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Download file to see previous pages Thus, managers should be highly capable of responding to various role expectations and behaviours for them to accomplish managerial effectiveness (MacMahon and Murphy, 1999). Change is a permanent feature of most of the workplaces. The occurrence of change has become a great challenge for companies in achieving long-term success and survival, thus, the need for highly capable and competent managers. To efficiently and effectively select managers who are competent enough to face organizational issues can be one of the most important measures that a company can take in response to changing environment. This may be carried out by continuously enhancing their skills and knowledge to keep up with the rapid pace of change (Martynov, 2010). Essentially, while organizations ensure that the most competent employees are recruited and trained, developmental efforts are constantly done to further enhance the effectiveness and overall quality of their managerial workforce. Managerial effectiveness has been described through various perspectives during the past years as many have attempted to generate a single definition for this concept. Background of the Study In the hotel industry, successful managers possess a wide range of skills together with specialized knowledge, all of which are directed towards accomplishing enterprise objectives. Various studies have reported that managers who work in the hotel industry should demonstrate an appropriate attitude and be aware of hospitality systems; completely understand service quality; be capable of evaluating the quality of work to continuously provide satisfactory services; be able to create a dynamic work environment; establish open and strong interpersonal communications with other organizational members; be capable of assessing situations and developing cost-effective strategies to increase profits; control ambiguous circumstances, and effectively manage operations (Soehanovic, Zougaj, Krizoman, and Glavica, 2000). Generally, hotel managers are expected to create favourable relationships with employees and guests while running productive operations and achieving organizational goals. The current study, therefore, focuses on the necessary skills and behaviours of managers in the hotel industry in order to accomplish managerial effectiveness and lead their businesses to success. The framework applied in the work of Chauhan, Dhar, and Pathak (2005), emphasizing managerial effectiveness through functional and personal effectiveness, will be used in the current research. Problem Statement The research will focus on studying the managers working in the hotel and the real estate industry to observe, analyze and make recommendations in relation to the most viable and suitable style of managing organizational concerns. In ever-changing work environment due to several internal and external factors, it is of utmost necessity that the managers be flexible and patient in dealing with the workforce and making sure that the organizational vision and objectives are successfully achieved. The Problem Statement that will be explored in the context of this study will be as follows: What styles and practices should the managers working in the Hotel and real estate industry adapt so that level of employees’ performance can be enhanced? Research Questions On the basis of above mentioned research topic some research questions will be formulated and worked upon. In the entire research, an attempt is ...Download file to see next pagesRead More
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