The writer of the paper "Staff Management" detailed discusses different aspects of individual behavior in organizations. The case highlights the need for supervision and direct order giving as opposed to delegation and empowerment on an individual basis…
Download file to see previous pages...
If we take these factors into consideration, we find that in hotels there is usually a respect for authority which makes the employees defer to their superiors and operate in the circle of ownership that they have over their jobs. Hence, what can be done within their purview, they do that well and leave the rest to the control system to tell them their specific duties. By empowering employees at all levels, Becker has introduced what can be called uncertainty in the decision-making the process as the case highlights how employees are unsure of what they are supposed to do and hence seeking direction on even the minute aspects. Though the intention here is not to belittle empowerment, there are places where employees need to be assigned specific jobs with clearly defined roles and responsibilities and this is one such instance (Joiner, 2001, 238). Individual behavior, in this case, is a classic example of how empowerment leads to the wrong results if not managed properly. The case illustrates the need for direct supervision along with clearly defined roles and responsibilities for the staff that stems from a command and control system with each level doing what they are supposed to do under strict conditions of regulation. Though the intentions of Becker are noble, he just happened to have implemented them in the wrong manner leading to the outcomes described in the case. In conclusion, it can be said that Becker was in the wrong place at the wrong time and with the wrong set of people.
The culture of the organization before Becker took over is an example of top-down control with limited autonomy at each level and employees at all levels being clearly told what to do and how to do it. Once Becker took over and started the process of empowerment, there was a "culture" shock in the hotel which led to chaos and confusion and loss of productivity and direction. These are all symptoms of how an organization reared in the culture of authoritarian decision making and centralized authority reacts when there is a shakeup in the way the organization goes about its business. As mentioned in the previous section, the intentions of Becker are noble but they just happened to be applied to the wrong organization (Ashkanasy, 2003, 303).
The point here is that hotels can be run in autonomous fashion provided they have a culture of openness right from the beginning. And if changes to the culture are supposed to be brought in, they must be done in a gradual and graduated manner instead of introducing them all at once. This saves the organization and the employees in it a lot of trouble as culture shocks can be managed and the transition to another organizational culture done in an orderly and smooth manner. Hence, when introducing changes to the organizational culture, care must be taken to follow the due diligence process and not jump into unchartered territory (Schein, 1990, 90).
The hotel described in the case was being run in an efficient manner with the culture being one of command and control with elements of delegation and role definition is clearly laid down. So, when Becker took over and started his reorganization methods, it did not go down too well with the employees who were used to a different
...Download file to see next pagesRead More
Cite this document
(“Staff Management Essay Example | Topics and Well Written Essays - 750 words”, n.d.)
Retrieved de https://studentshare.org/management/1391476-individual-behaviour
(Staff Management Essay Example | Topics and Well Written Essays - 750 Words)
“Staff Management Essay Example | Topics and Well Written Essays - 750 Words”, n.d. https://studentshare.org/management/1391476-individual-behaviour.
This claim can be clearly witness from the changes in aviation industry that has constantly been adapting to the changing dynamics of business that is related to it or not. For instance, the event of 9/11 that changed the entire world has put multitude of impact on the aviation industry as the industry has been directly involved.
Management is basically defined as a group people who are united in order to achieve similar goals (Robbins & Coulter, 2001, 25). Management comprises of five main steps which are: Planning, Organizing, Staffing, Leading Controlling It supports in attaining group objectives as it assembles the factors of production, accumulates and arranges the resources, assimilates the resources in an operational manner to accomplish aims.
In the present age, the goal of human resource (HR) is transiting from the management of workers to the management of resources to help make the organization sustainable. Therefore, organizations are frequently downsizing and this has many negative implications on the culture of the organization and the workers’ bond with it.
A respiratory therapist mainly performs duties such as performing diagnostic tests and conducting other exams, controlling patients' blood-oxygen levels, and setting up and providing assistance in utilization of cardiopulmonary equipments and mechanical ventilators.
Here there is only a one way communication. An autocratic leadership style is highly hazardous for an organization. This report clearly states the various implications of autocratic leadership styles.
An autocratic leadership style is considered
Mr. Jenkins is the type of leader who encourages active participation. Trust plays an important role in this type of relationship, but it has to go both ways. This view of his also translates into education—teachers and students should both be empowered to express their views, and this results in a better education experience for everyone involved.
The story brings out in a very meaningful way the relationship between innovation and competitive advantage of organisations. If an organization has the capacity to innovate, then it can utilize new technologies and other inventive resources to its advantage. This takes us
5 Pages(1250 words)Essay
GOT A TRICKY QUESTION? RECEIVE AN ANSWER FROM STUDENTS LIKE YOU!
Let us find you another Essay on topic Staff Management for FREE!