Qatar Hospital System for Vendor Solicitation - Essay Example

Qatar Hospital System for Vendor Solicitation A hospital being a big institution it need to be sub- divided so as to be upgraded. It is good to break the transformation processes into small projects so as to make it a success. The breakdown will ensure the operation continues during the upgrade. It will also ensure that all the sections of the hospitals have been tackled. Qatar Hospital System project has been divided into different sub-projects. The different projects include patient management, Finance management, clinical management, staff management, stock control system and emergency management [Sta11]. The table below gives a clear illustration of the subprojects. It gives the completion time of the project. The table describes the projects and the qualification that the different vendors contacted for the job are expected to have. ID Project Name Description Results  Vendor’s Qualifications QH001 Patient Management Creation of a system that will keep all the records of tall the patients. Patients Registration System Record Management skills Communication skills Computer Skills Analysis skills QH002 Finance Management Creation of the billing system with calculations of the profits made Commercial off- the- self accounting system General Ledger Payroll system Accounting Skills Management Skills Business Skills Computer Skills QH003 Clinical Management Creation of a system that keeps all the records of the clinic. Clinical management system Clinical management skills Computer Skills QH004 Stock Control System A system that will be able to show how the different equipements are bought and released for use. Procurement System Resource track system Procurement Skills Computer Skills Management Skills QH005 Staff Management Creation of Staff shifts system (Staff Schedule) that will control the time the patients are expected to be present. Staff Management System. Job Division Skills Leadership Skills QH006 Emergency Management Creation of a system that will create space for the agent issues that might occur without any warning (Mainly regarding patients’ health). Emergency handling system Medical knowledge Analysis skills Time management skills QA/QC Plan Quality Management Plan Management Responsibility Stakeholders Responsibility Qatar Hospital Provide collaboration among staff and patients Provide Information Project Manager Supervise the entire project Police Maintain security Project Sponsors To fund the entire process Software Engineers To develop the system codes Design Control Process Activity Result Design Review Checking the current design Information on the current design Sign off Choosing the way of moving Different movement ways Design Changes Identifying different changes Movement to the new design Purchasing Item Purpose Quantity Cost Per Item Total Cost Computers Data Entry Programming 15 $ 400 $ 6000 Printers To provide hard copy to all stakeholders 5 $ 50 $ 250 Stationaries To write short notes 30 $ 7 $ 210 Software To create a platform for different programs to run 10 $ 30 $ 300 Inspection Testing Testing Type Description Results Acceptance The rate at which the customer is satisfied Percentage of customer satisfaction Integration Performance of the system Percentage which the system is working as expected Non- Comfort Type Description Responsible person Current Condition Documentation Availability Corrective Action Hardware Failure Some hardware devices fail to wok I.T Technician Good Present Repair device Replace Device Software failure Specific program fail to work Software engineer Good Present Identify the specific code and rewrite it to run as expected Resources issues Lack of specific resources Procurement manager Good Present Buy the specific resources from the fund allocated for errors Poor funding Less funding than need Project sponsor Good Present Inform the sponsors to increase the funds Poor co- ordination Bad communication among the different departments Project manager Good Present Remove the members that are not co- operative Injuries Members of the project team accidents Hospital Doctors Good Absent Treat the injured members immediately Quality Record Metrics Description Percentage potential process capability (CP) The tolerance distribution rate by the process maximum process capability (CPK) Capability of the actual process defects per unit, Errors that occurs during the transformation process per unit 1.3% customer satisfaction It is the level which the users like the project 90% warranty percent per sales The warranty paid compared with sales made 0.6% Shipments. The level of shipment per time given. 12.2% Quality Audit Phase Plan Implementation Problem Identification Identify the current problems in the hospital Counter check to ensure all problems are identified Problem definition Understand the problems Ensure ideas given are helpful System Analysis Research on the problem Give interviews and questionnaires to both staff and patients System design Code the system Ensure no syntax or semantic errors System testing Check how system work Ensure it works as expected implementation Change to new system Change step by steps to ensure it works correctly Training Targeted people Type of training Staff General computer knowledge Data entry System maintenance Project Management Plan The Qatar Hospital System Project had different plans that were to be followed to ensure the whole process was a success. The plan main aim was to ensure that all the processes were done according to the schedule. The different processes were given specific start and end time. The stakeholders of the project had different levels of influence and power. Those with high influence and power were expected to give report more frequently than those with low influence and power. The different objectives were stated to guide the whole process. The objectives were divided in a way they are expected to be delivered. The milestones on how the work was created to make the work easier [Sta11]. The exceptions were also stated to reduce surprises. The financial statement was created to prepare the stakeholders on the money they are expected to spend. The plan included the risk management. Different ideas were given on ways to manage the risks that might be experience during the transformation step. The plan also includes the communication process. The different ways of communication among the members was important. Good communication is important in ensuring that all ideas were taken serious. This was to avoid further confusion. The budget was also created. This helped to reduce the misuse of the resources. It was created to ensure that the processes were done without the money issues. The human resource team was also important in assigning the task. This was important in ensuring that each member was given specific responsibility and time that is expected to take with the work. Personal Reflective Journal Project management is the process of achieving some goals by motivation, planning, controlling and planning specific rules and procedures. A good project needs to be of benefit to the organization. It should have a specific beginning and ending. Just like any other project the Qatar Hospital System project has its ups and downs. The project is expected to be of benefit to the hospital. It is expected to give both financial stability and quality improvement to the hospital. The project is depended on to ensure that the hospital gives better services to the patients. The project team has the task of ensuring that the state of the organization is improved. The project will be of beneficial value to both the patients and the staff. It gives the staff enough resting time for it will have a reliable staffing system. Enough resting time is important for it encourages quality services to the patients. The entire project will be able to improve the quality of the hospital. Qatar hospital service standards will be upgraded for the better. It will be help the hospital maintain their financial stability. The new system will ensure that the resources are well used. It will improve the efficiency and effectiveness among the workers. It will increase the profits for their will be no loop holes for the dishonest employees. The system will save on time making the services faster. This will ensure that all the patients are served on time. It will make the patients with emergency to be given concentration. The group project has been of benefit to me as an individual. It has given me knowledge on project management. The group work has made the project much east then if it were personal work. Having worked as a group it was much easier to collect information in hospital improvement project than working individually. The group work made it possible to keep together the different sub projects into one. Being a big project division of tasks among the group members made it simpler. It ensured that the entire task was completed in the right time. The group work ensured that the work was completed in the time scheduled. Each member of the group had a chance to learn from each other. The different contributions made the work a perfect on. References Sta11: , ( Stannard and Krenzischek), Read More