Hospitality management is one of the key areas which can define the overall competitiveness of the firms working in the hospitality industry.Over the period of time,firms which have been able to develop better management of its resources have been successful in developing important competitive advantages over their competitors…
Download full paperFile format: .doc, available for editing
Download file to see previous pages
Hospitality management is one of the key areas which can define the overall competitiveness of the firms working in the hospitality industry. Over the period of time, firms which have been able to develop better management of its resources have been successful in developing important competitive advantages over their competitors. This report has presented a complete analysis of different issues pertaining to two different services providers in the industry. The overall purpose was to check and analyse whether different aspects of hospitality management and project management are carried out in accordance with the best practices. A visit to Sheraton Hotel suggested that the hotel has good quality hygiene food, better services, safety management as well as the roles and responsibilities are adequately defined. This has allowed the hotel to develop a system under which different activities are carried out in accordance with the laid down policies and procedures. This was done in order to get a firsthand information about the best practices adapted by the industry leading organizations. Crystal Clear Resort, our next assignment, however, showed somewhat a different scenario as the resort faced different issues such as people management, diversity, customer services as well as communication between the employees. Due to diversity of the employees, Resort is facing different challenges and as such requires complete change in the overall attitude of the management in shaping its overall competitive advantage within the industry....
ike work place diversity , reducing the conflict between the employees as well as improve communication between them requires that the Resort must develop better strategies as well as work environment in order to ensure that it can operate on the long term basis besides become more competitive in the industry. It is also critical that Resorts must be able to implement better conflict management practices in order to ensure that it can deliver better customer services to its customers. Overall the organization needs a direction- a new strategy to ensure that it has put in place important changes. This would include better management of HR resources, better operational planning as well as the adequate and effective conflict management system. Develop and Implement Operational Plans Appendix A The need for Operational Plans Operational plans are considered as the sub-set of the overall strategic framework of the organization and require meticulous compliance with the overall strategy of the firm. It not only defines the short term goals and objectives to be achieved but also outline as to how and what parts of the overall strategy of the firm needs to be operationalized. A well-developed operational plan is considered as essential for the development and approval of the operational budget of the organization. A well-developed operational plan therefore provides answers to questions like how to measure the progress and where firm intends to go. This approach therefore makes operational plans an important part of the overall strategy execution of the firm. A clear and well prepared operational plan therefore helps firms to set clear objectives, overall activities to be delivered as well as desired outcomes. Appendix B Internal and External Factors In order to better prepare
...Download file to see next pagesRead More
Cite this document
(“Tourism and hospitality management Essay Example | Topics and Well Written Essays - 750 words”, n.d.)
Retrieved de https://studentshare.org/management/1390921-tourism-and-hospitality-management
(Tourism and Hospitality Management Essay Example | Topics and Well Written Essays - 750 Words)
“Tourism and Hospitality Management Essay Example | Topics and Well Written Essays - 750 Words”, n.d. https://studentshare.org/management/1390921-tourism-and-hospitality-management.
Since Australia is mainly a tourist and business destination, the five stars hotel management targets the two groups through its various service provisions (Patiar, 2008). A close check to the Marriott facility ascertains that the accommodation is exquisite with inclinations to technology gadgets, for example, broadband connectivity and satellite cables among other equipment that enhance comfort and satisfaction (Ingram & Roberts, 2000).
Venezuela and its culture have been greatly influenced by its history. The indigenous people and the Spanish conquests have had substantial effect in the culture. Food Indicative of Venezuela’s Culture Their cuisines are rich with regional diversity and influences.
Customer relationship management (CRM) helps to maintain this relationship with the existing customers by developing tailor made products. According to Meyer and Kolbe (2005, p. 175), CRM is one of the ways to ensure that the company is profitable. Mohammed and Rashid (2012, p.
Strategic human resource management, also known as Strategic HRM or simply SHRM, is an approach to the management of human resources; the approach provides every organization with a strategic framework to that guides strategic organizational goals and objectives.
The industry is a major source of employment and income in many parts of the country. The industry is highly dynamic, continuously changing and developing on the basis of varying client needs and preferences (Seba 56-60). The variation, in structure, services and products is usually influenced by other sectors, including tourism and technology, among others.
e sure that the organisations are heading towards right direction and are being able to give high performance and make profits, it is important to manage the operations of the organisations in more effective and efficient manner (Barratt, Choi, and Li, 2011). Another important
This research will begin with the statement that organizations are constantly dealing with issues concerning the commodities to sell in the market, the target market and the right quantities to sell. The sales team needs to be involved in strategy development, which involves research and data collection to enable the application of data-driven strategy.
r is not an easy job and yes, I did my research before deciding that Hospitality, being one of the ever-green fields that it is business-wise, was the one I wanted to graduate in. Hence I did my bachelors in a management degree and ended up searching for a career path, much the
Entrepreneurs enjoy security in developing new products and brands. The legal security combined with the use of the English language in negotiations and investment deals across the country and abroad has led to the development in many
3 Pages(750 words)Case Study
GOT A TRICKY QUESTION? RECEIVE AN ANSWER FROM STUDENTS LIKE YOU!
Save Your Time for More Important Things
Let us write or edit the essay on your topic
"Tourism and hospitality management"
with a personal 20% discount.