The Rainmaker by John Grisham - Essay Example

The young lawyer named Rudy Baylor took up the case in favor of Donny’s family and could manage to bring in a former employee of the insurance company to ratify that the non-payment of the insurance claims were pre-planned and the company made $ 40 million in such method. It is quite clear from the novel that the insurance company had fraudulent intentions. If the company wanted, it could have verified the authenticity of such claims from appropriate sources prior to payments. In the case of health insurance, the Great Benefit Life Insurance could have asked for the medical prescription from Donny Ray.

But they did not take such measures. It would not be apt to recommend punitive measures against the front office executives or the field officers for the failure of addressing the claims as it seems it was basically a management decision. The regulatory bodies and the government should play an active role to ensure that the laws are not bypassed and Federal regulations are not ignored. In this case, there were compromising corporate bylaws and state corporation laws. Ethical conduct in every sphere of the organization can be implemented by having audits after regular intervals as it would verify if every process is at par with the desired levels of standard.

The interested company can also arrange for surveys to be filled up by the customers where they could report if they are satisfied with doing business with the company. Such measures would really help the companies have a good reputation in the market.