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The paper "Electronic Consumer Protection in Saudi Arabia" states that the laws that have been put in place in Saudi Arabia do not adequately address electronic consumer protection. The country lacks specific laws as well as bodies to address the problem of electronic consumer protection…
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Fraud is one of the major problems that affect electronic consumers in Saudi Arabia. The laws in Saudi Arabia are not specific in addressing the issues of electronic consumers. A draft law is in place and aimed at enhancing consumer protection. The draft law proposes tough measures for the offenders. This is aimed at ensuring that unscrupulous business people are eliminated from the market. However, the country lacks clear laws and regulations to govern e-commerce and electronic contracts. Forgery is also a challenge that consumers face when implementing electronic contacts in Saudi Arabia. Other countries have clear policies as well as laws that govern e-commerce. The United States of America has clear policies as well as an independent organization that regulates e-commerce laws.
European Union also has stringent laws that are aimed at protecting electronic consumers. It is recommended that Saudi Arabia develops specific laws and regulations to enhance electronic consumer protection.
Consumer protection is an important concept that is aimed at ensuring that consumers can access high-quality goods and services. Consumer protection plays an important role in terms of ensuring that consumers are protected from fraudulent activities. Digitization is on the increase in Saudi Arabia and other parts of the world. As a result of this, electronic consumer protection is increasingly becoming relevant. A lot of transactions are usually carried out online and electronically. Electronic consumer protection is, therefore, aimed at ensuring that unscrupulous traders do not take advantage of unsuspecting customers (Ibrahim, 11).
The risk of fraudulent activities is high when using the internet or carrying out e-commerce transactions. Some traders intend to get rich quickly by engaging in fraudulent activities through the use of electronic transactions. In Saudi Arabia, there is no specific law that addresses the issues of electronic consumer protection. This is unlike the other countries that have specific laws that deal with consumer protection. However, several regulatory frameworks are in place to protect the consumers who are carrying out electronic transactions. Poor policies regarding electronic consumer protection impact negatively e-commerce (Ibrahim, 15). Internet coverage in Saudi Arabia is on the increase and this means that more people are likely to use electronic transactions.
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