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Journal entry: Describe a plan for discussion and ground rules to resolve conflict from journal entry #2 - Article Example

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Professional conflict with my coworker required a mediation action plan, so to circumvent such incidents in future and to resolve the existing strife between both of us. The plan entailed introduction of ground rules and agreement of both parties involved on them with critical…
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Journal entry: Describe a plan for discussion and ground rules to resolve conflict from journal entry #2
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Mediation Plan Professional conflict with my coworker required a mediation action plan, so to circumvent such incidents in future and to resolve the existing strife between both of us. The plan entailed introduction of ground rules and agreement of both parties involved on them with critical analysis of the situation.
Description of incident by the Mediator:
Initially, Mediator can conduct a meeting in conference room with both the conflicting members and describe the situation from his perspective without accusing, refereeing or critiquing any party. He can demonstrate how the whole scenario looked and perceived to the spectators and how both the professionals were viewed. Hence, at professional places one has to demonstrate composure to resolve conflicts and not to create chaos.
Reinforcement of Company’s Code of Ethics:
Mediator can reinforce code of ethics, policies and appropriate demur expected from both parties. This will give them a chance to realize their apt/inapt participation in the conflict and they will recognize their mistake without being reminded. This action will save them from embarrassment and they will respect their mediator for not pointing figure.
Assessment of Active Listening:
Listening respectfully and without interruption to one another is a crucial part of this mediation plan. After the aforementioned steps mediator can give a chance to both of the parties to describe their apprehensions, feeling, and other issues to avoid longer strife between them. However, it is crucial for the conflicting bodies to listen to each other with respect and without interruption.
Practice of Proactive Communication:
Active listening will enable them to practice proactive communication and this step will ensure that they will communicate carefully and with respect for the next time.
Analysis with impartiality:
Both the parties will be provided an opportunity to analyze each other’s situation with impartiality and they will be requested to produce the expected response of the other in such a challenging situation.
Hypothesis of Each Participant:
Eventually, both parties will be asked to produce their hypothesis of the mediation meeting and evaluation of their conducts and their hypotheses will demonstrate their reasoning skill.
Conflict management suggestions:
Both the parties will be requested to inscribe suggestions to resolve conflict and these suggestions will be recorded and reinforced in the staff meetings, so to avoid such an occurrence again. Read More
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