Amazon's Recovery Procedures in of Disaster - Response, Resumption, and Restoration - Case Study Example

Download file to see previous pages Amazon operates from various states in the USA; therefore, the recovery procedures listed in the DRP should become coordinated with other groups from multiple locations. However, the plan has not outlined all the steps that all departments should adhere to in the event of a disruption or the recovery from disturbances. Amazon Inc. is an online retail corporation. It is an indication that most of its operations and interactions with customers occur via computer networks. With increased rates of technological advancement and adverse weather conditions, the computer network vulnerability to threats continues to rise. Amazon Inc. has its headquarters in Seattle, Washington, USA. It is still at this location that the firm houses its central servers which store all information related to customer details, orders among others. It Amazon store is connected to the server indicating that any disruption to the data centers will have negative impacts on the entire firm’s operations. For the company to the likelihood of threats affecting the central servers can occur at any time. It is therefore essential for Amazon to carry out a risk assessment if the disaster recovery plan is to become effective (Du et al., 2015). The risk assessment process forms the cornerstone of any disaster management involvements by any organization. Amazon has deliberated regarding an extensive assortment of possible vulnerabilities and the outcomes of the considerations shown in the table below. Amazon Inc. has a special department which ensures all disasters occurring become handled promptly to reduce the negative impacts on its operations. The Emergency Operations Centre functions as the harmonization hub for disaster reaction. The hub offers a crucial acumen platform for resolution architects and recovery persons in collecting vital data manage recovery undertakings and controlling employees as the disaster state decrees (Gustin, 2010). The EOC similarly provides the staff and personnel the necessary technological platform to communicate with all Amazon branches. Correspondingly, the EOC allows for coordination with other external bodies such as the local government, outside workers, and volunteer groups. The five primary functions of the EOC include finance, logistics, operations, planning, and command. For much higher increased efficiency in services, a division of the tasks into sub-functional units is necessary. The command function has the sole duty of managing the entire disaster response activities. The operations coordinate all processes that support disaster action plans. Planning is in charge of gathering, assessing, and distributing data and harmonizing the development of disaster recovery strategies. Logistics is accountable for procuring amenities, facilities, persons, paraphernalia, and tools. Finance has the responsibility of tracing event expenses, estimates, and reimbursement of responders, contractors, and dues. All the staff in the EOC must understand their roles and responsibilities. The EOC staff must undergo thorough drilling, and training drilled about the appropriate procedures and actions, and assume regular duties and accountabilities for organizing complete disaster reaction work. Nevertheless; other external personnel from the local or federal government, volunteer agencies, and local community can support the emergency response team upon request from the company’s administration. The activation of the EOC occurs after an incident that has adverse impacts happens at the company’s Data Centre. The EOC will act as the communication link between the affected facility and corporate headquarters. It must ensure that all trained personnel get to the affected service in time. The EOC similarly must ensure necessary equipment gets to the data center and update the firm’s administration as the disaster transpires and changes. ...Download file to see next pagesRead More