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Usability Test Plan of the Sales Management System - Assignment Example

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Consequently, this paper 'Usability Test Plan of the Sales Management System'   is an outline for the plan to conduct a usability test of the sales management system to be adopted by the company. The main purpose of the usability test is to determine and predict the perfor-mance of the user interface in meeting the varied needs of the users of the system…
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Usability Test Plan of the Sales Management System
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Download file to see previous pages The usability testing will investigate the sales system user interface prototype and use the results of the test to rectify and refine the user interface of the application. The usability test is basically directed at determining the functionality of the interface.
The software system will be a sales system for an online based business enterprise similar to eBay and Amazon. The system’s goals is to simplify the customer’s experience as well as the employees productivity by providing tools to ease the acquisition of the desired products that would otherwise be done manually and collected physically. By doing so the system would offer the customers an exciting and convenient shopping experience while at the same time simplifying the work of the respective employees.
More specifically, the system allows the customer to maintain and manage their own shopping list and their payment methods more efficiently. A client can simply make purchases from the comfort of his or her home and use their credit card to make payment. Goods are delivered once the payment has been verified by the accounts department.
The system also helps the inventory clerks to maintain accurate inventory of all items available. Communication with the client and the company will be done via the online platform and through the email provided by the customer. Fill in forms and selection panes are used through each stage of product cycle from inventory to purchase.
The customer also provides their details through fill in forms and makes selection of products to purchase through the selection panels. Most importantly, the system contains a relational database where the product details and the customer details are stored.
The sales management system is aimed at improving the user experience in the management of product inventory and carrying out transactions by the client. The new system is yet to be implemented therefore the interface will be new to many users and thus it is important to carry out a usability test and rectify major concerns before full implementation. ...Download file to see next pagesRead More
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Usability Test Plan of the Sales Management System Research Paper Example | Topics and Well Written Essays - 2250 Words. https://studentshare.org/information-technology/1868294-hci-design-project-usability-test-plan.
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