System Deployment Decision - Assignment Example

System Deployment Decision Affiliation Table of Contents 0 Business Problem 3 2.0 Business Process Improvement 3 3.0 SDLC design, development, and implementation 6 4.0 Requirements Checklist 7 5.0 User training 8 6.0 Maintenance activities 9 References 11 1.0 Business Problem The current system that is used by Udo, Marian, and Uduak Corporatuion has different challenges due to growth of the company. Expansion of the company due to high demand of companies’ motors has brought about the need for a new system that is capable of handling business and delivering required results to ensure that organization goals are achieved. The current billing and payment system is not able to allow flexibility for customers to or access their bills online, an action that is limiting the company from expanding and to offer more diverse services to the customers. To ensure that the organization has improved its operations, administration of its business and in finance department, there is a need for a more stable billing and payment system that can handle the growth of the company and provide services and information to the company and customers. 2.0 Business Process Improvement Considering the current system that is available at Udo, Marian, and Uduak Corporatuion was an old system, it requires various developments to ensure that the system is according to the today’s technology, and it can serve the companies development and offer services effectively. To ensure this goal has been achieved, there are various changes that are recommendable for the new billing and payment system to serve the growth of the organization effectively. The new system target is to ensure that all organization operations are integrated together in the system to ensure that business operations are made easier for both customers and organization management. There are different features that have been added to the new system to ensure that the organization runs its billing and payment services faster, and also customers can access services and pay without fear of fraud. This new system will ensure that employees and customers can enquire their bills and make orders online while employees can access customer’s orders and payment immediately when they are made. This will help in effectiveness and efficiency of the company. The new system has been designed with a professional approach that is according to the standards of technology available in today’s world. Considering the activities done by the corporation, it is important to improve the companies’ security to ensure that all payment conducted are secure. Security of the information concerning payment and billing are the first priority for the new corporations system. The new system for the company will be able to offer bills and payment option to customers under their account that will be created for them in the new system. Before any customer purchases or access the corporation product they have to be approved by the company as their customers. This will help our customers access their accounts and be able to purchase products under their account whereby they are given access to their bills that are not paid and their balances. This will give customers remote access to our products at any given time when they desire to access at any place. Registration of all customers is required to be done through customers email. There will also other details for all customers to ensure that they are serviced appropriately. To ensure these changes are achieved there is integration of different customer’s information and details to ensure that they are served effectively. Customers information that are email address, finance details for customers, purchase records, and personal details are integrated together to ensure that customer details are under an integrated system to easy serves the delivery on billing and payment services. Customers shall be able to pay their bills using different ways according to the new system. Customers shall be able to pay their bills using their master card, visa and other accredited online banks like PayPal. These will easy the payment of bills by customers. The system will also be able to count automatically for the goods that are purchased by customers. It will also be able to count discount that are offered to customers and fees that are added to the system after every 30 days and above according to recommended charges. To ensure that employees are gathering information and delivering services to customers effectively, the new system will integrate all information according to a different department for the corporate. Department information will be under a single tab that is under the department name, for example, the Department of fiancé whereby all payments are under a finance tab from where different departments can get information from. Through this system, the outcomes are required to be achieved as expected by the organization. Below is a diagram showing the CFO System Administration finance customers Products payment Customer information Invoice and bills inquiry Customer Access Orders inquiry Products delivery Diagram showing the accounts receivable Diagram showing the invoicing 3.0 SDLC design, development, and implementation During the process of SDLC design, development, and implementation, agile methodology was used. Agile development methodology is a group of software development methods where the solutions and the requirements evolve from collaboration between cross-functional teams. This type of methodology promotes evolutionary development, adaptive planning, continuous improvements, and early delivery. Agile development methodology gives chances to survey the heading all through the improvement lifecycle. This is accomplished through customary rhythms of work, known as Sprints or cycles, toward the end of which teams must present a possibly shippable item increase. By concentrating on the redundancy of shortened work cycles and, in addition, the useful item they yield, agile approach is depicted as "iterative" and "incremental." In waterfall, development teams just have one opportunity to get every part of a task right. In a lithe ideal model, each part of the development — prerequisites, plan, and so on — is constantly returned to. At the point when a team stops and re-evaluates the direction of a project every two weeks, there is time to navigate it in another direction. This "investigate and-adjust" way to development enormously decreases improvement expenses and time to market. Since teams can create programming in the meantime theyre assembling prerequisites, "examination loss of motion" is more averse to hinder a team from making development. Furthermore, on the grounds that a cooperation cycle is restricted to two weeks, stakeholders have repeating chances to adjust discharges for accomplishment in this present reality. Agile development helps organizations fabricate the right item. As opposed to resolving to market a bit of programming that hasnt been composed yet, deft enables teams to ceaselessly re-plan their discharge to streamline its esteem all through advancement, permitting them to be as focused as could reasonably be expected in the commercial center. Agile development methodology safeguards an items discriminating business sector pertinence and guarantees teams’ work doesnt end up on a rack, never released. Below is a graphics showing the agile development methodology used for design, development, and implementation. 4.0 Requirements Checklist Customer Organization Name Customer Street Address Customer City Customer State Customer Zip Code + 4 Primary Contact First Name Primary Contact Last Name Primary Contact Phone Number Primary Contact Email Address Secondary Contact First Name Secondary Contact Last Name Secondary Contact Phone Number Secondary Contact Email Address Products Ordered Product Ordered Date Products Shipped Product Ship Date Quantity Product Pricing Calculated Price (Calculated Field) Amount Due (Calculated Field) Amount Paid Date Paid Amount 30 Days Overdue (Calculated Field) These are customer’s checklist information that is required in the system for customers to ensure that they are services under appropriate security and in a search a way that their information or messages are delivered to them immediately. These are information about the new system that is usually planned to be implemented to ensure that the corporation as achieved their target. Though these new improvement to the system, there will be efficiency and effectiveness in ensuring that all goals are achieved accordingly and underestimated time and cost. 5.0 User training The Training Stage of the Implementation happens in conjunction with completing the setup of the application and the fruitful relocation and affirmation of the information. During training Udo, Marian, and Uduak Corporation technicians agent will give thorough guideline for the operation of the application to the Clients real information. Training is based upon a point by point audit of every fragment of the application took after by a complete drill performed by the client. This rehashed procedure of Train and Drill guarantees every client is completely presented to and holds the abilities important to work our items. As part of an initial system implementation, sellers regularly give a contractually pointed out measure of training. In any case, suppliers ought to remember that a help work area or different sorts of post-go-live backing from their merchants may be harder to get in country groups. Beginning training may tackle expanded significance in provincial settings. Therefore, orientating clients to the new framework, training ought to incorporate any new strategies and techniques that will be executed, and additionally downtime and recuperation methods. Associations may need to be inventive by the way they plan their go-live training to suit the timetables of occupied health awareness experts. Training normally starts a couple of weeks prior to go-live and keeps during and promptly after the go-live period. Udo, Marian, and Uduak Corporation will offer free in-house training at regular intervals for CWP customers and twice every year for UMS customers who will occur at the corporate headquarters. . This is a two-day session covering both essential and moderate levels of operation. Customers reliably say this is an extraordinary course for existing and new workers presenting them to all peculiarities of the application that might be at present used. 6.0 Maintenance activities In the maintenance of the system, Computerized Maintenance Management Systems will be used. CMMS are used by organizations to record, oversee and impart their everyday operations. The system can give reports utilized as a part of dealing with the associations assets, key performance indicators (KPIs)/measurements to use in assessing the viability of the current operations and for settling on hierarchical and faculty choices. In todays upkeep world, the CMMS is a fundamental apparatus for the current offices support association. Before the computer age, paper records were kept up to track the work. Reports were straightforward yet exorbitant to get ready. With the beginning of the PC age it was perceived that PC programming could be utilized to record work prerequisites, track the status of the work and examine the recorded information for dealing with the work, produce reports and help control costs. PCs are influential, generally modest, and simple to utilize, and give instruments to backing enhanced upkeep hones. Tools are accessible for office experts that can deal with the arranging and everyday operations and upkeep exercises needed for a solitary office or a vast unpredictable, giving the greater part of the data needed to deal with the work, the work power, and the expenses important to create administration reports and authentic information. The objective of a maintenance manager is to utilize an administration system that advances the utilization of rare assets (labor, gear, material, and trusts) to keep up the offices and supplies that are the obligation of the upkeep association. The system ought to accommodate coordinated methods giving the chief control over the upkeep of all offices and viable supplies from obtaining to transfer. Below is what the system should do: Maintain the maintenance inventory, Maintain and record the work history, Address all the resources used, Reduce costs through operative maintenance planning Provide feedback information for analysis, House all methods of work accomplishment, Support each customers mission, and Ensure communication with each customer. A present day CMMS meets these necessities and helps the offices support chief with work gathering, arranging, control, execution, assessment, and reporting. Such a system will likewise keep up authentic data for administration utilization. The administrator ought to assess administration information prerequisites and build electronic information needs preceding gaining a CMMS or increases to/substitution of a current system. The assessment ought to incorporate a degree of profitability (ROI) examination before putting resources into extra or new CMMS abilities. The director ought to just secure what is important to achieve the upkeep associations objectives. References Parnell, G. S. (2011). Decision making in systems engineering and management. Oxford: Wiley. Read More