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Critically Evaluate How ICT Is Applied to Hospitality Industries - Research Paper Example

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This research paper describes how ICT is applied to Hospitality Industries. This paper outlines the features of the Internet, online social networks, mobile technologies, and information systems…
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Critically Evaluate How ICT Is Applied to Hospitality Industries
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Download file to see previous pages For example, a perfume produced in France or the United States is also demanded by a buyer in any third world nation who can afford its price. Marks and Spencer shirt brand is purchased in various emerging economies where demand exists.
Indeed, it must be forgotten that this internationalization of trade and elimination of trade barriers have also enticed many new entities, firms and business enterprises with an inclination to reap monetary gains by catering a large of willing and able customers. In short, competition among businesses is increased, which ultimately benefits consumers who are bombarded with a variety of products available at different prices. Businesses, therefore, have started using Information and Communication Technology such as the use of the internet to ensure their web presence, induction of Information systems, for example, Point-of-Sale systems for inventory management, record keeping, customer recognition etc. In addition, businesses are also using mobile technologies to restore their competitiveness and gain a competitive edge over their rivals in the same industry.
This paper will through light over the use of Information and Communication Technology in the United Kingdom’s tourism and hospitality businesses. Indeed, many UK based hospitality businesses have employed information systems to improve their customer services while simultaneously increasing organizational productivity, efficiency, and effectiveness. This also enables them to lowers their aggregate costs and become cost-efficient. Indeed, tourism or hospitality businesses have now decent web presence through which they market themselves thereby informing potential customers about their services offering and prices besides providing tour guide. The paper will reveal the extent to which Information and Communication Technology is used by UK hospitality businesses and what real benefits (and demerits) do they receive from this induction.  ...Download file to see next pagesRead More
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