Information System in Public Sector Organizations - Essay Example

Download file to see previous pages It is evidently clear from the discussion that with the emergence of modern information technology, firms and government agencies no longer need to take place in the hierarchy. Contrary to the bureaucracies in the past that adopted command and control as well as the inadequate distribution of information, innovation in information technology has made firms and governments to effectively organize what can be done during their day to day operations. Within the public sector organizations, information technology was primarily adopted to automate existing operations and to increase the speed of communication. E-government has therefore positively impacted on the performance of the organizations. This meant that the paperwork and people were replaced by electrons. Before the introduction of internet and extensive use of personal computers, the major objective of technology use in government was enhancing the management effectiveness of the administrators while at the same time increasing the government productivity. With the diffusion of personal computers in the 1980s, public administrators were provided with personal information technology system, leading to a new period of IT use in government systems. On the other hand, learning as a process has positively impacted on the knowledge management. Through learning within the public organizations, knowledge has gained sufficient momentum. Despite the positive implications of e-government and learning, public sector organizations are faced with quite a number of challenges. This paper seeks to discuss the challenges of the implementation of information system in public sector organizations, using the concepts of e-government and learning in theory and in practice. Information and communication technologies (ICTs) were noted to have a strong impact on the way the public administrators performed their duties. For instance, ICT assisted in service and information delivery, the creation of a networked structure for interconnectivity, effectiveness and efficiency interactivity, decentralization, and accountability among other aspects. E-government entails utilization of internet and the World-Wide-Web to deliver government information and services to citizens. ...Download file to see next pagesRead More