Lack of Effective Information Systems at LSSF to Support Cloud ERP - Case Study Example

Optimization of information systems affects the success of ERP systems; however, this requires a considerable number of skills and knowledge, which in this case lacks in LSSF in helping it solve issues within it IS framework.

            LSSF’s inadequate information system mainly deals with the company’s internal resources; however, introducing cloud ERP that supports both internal business resources as well as basic Customer Relationship management system points out the lack of information systems in the organization. The inadequate information system in the organization is unable to cope with demands of the basic system for customer relationship management that may go beyond the organization’s control. Although information technology can solve the issues within the company, introducing the IT solution faces the problem of the lack of IT department in the organization that results in a poor information system that is unable to solve the problems. Although the cloud ERP solution may be implemented under optimal conditions in the organization, the solution would be prone to various challenges and failures in the organization because of the fragmented IS across its sites in Canada and USA. These issues in the company do not support the implementation of cloud ERP solutions (Compeau & Scott, 2013).

            Considering that some employees resort to manual activities in accomplishing their tasks, it is clear that LSSF lacks applications that can support the implementation of cloud ERP solutions for the enterprise. The need for integration of various functions in the enterprise illustrates the absence of applications and information systems that support the implementation of the intended cloud ERP solution. Given that currently the organization’s production, shipping, and inventory management involve manual processes (Compeau & Scott, 2013), it is clear the information system does not supply or implement the c ERP solutions. According to Møller, Chaudhry & IFIP WG 8.9 International Conference on Research and Practical Issues of Enterprise Information Systems (2012), the functionality of enterprise information systems extends ERP systems toward standard systems like systems for customers relationship management and systems for the supply chain management.

However, the information systems in LSSF do not seem to support fully the implementation of cloud solutions in the enterprise since employees have issues dealing with IT systems in the organization. Moreover, the implementation of ERP solutions involves the identification of existing business systems using new requirements to increase competitive advantage; however, the existing information systems in LSSF are inadequate in supporting the implementation of solutions. In LSSF, it is clear that there are inadequate applications for integrating operations in various departments, which is an illustration of the lack of an information system that would support the implementation of a cloud ERP solution.