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System analysis and design 251 - Essay Example

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When customers call Outback Tours (OT) concerning booking of tour reservation, confirming records and making up follow up, they experience delay due to manual system of record keeping. Manual record keeping systems involves of paper oriented journals for every monetary year…
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System analysis and design 251
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Download file to see previous pages Due to the disadvantages of this system, Helen McPherson seeks information systems that are crucial to the achievement of modern business organizations. Information systems are the hardware and software applications that sustain data-intensive functions. They involve an integrated set of mechanisms for gathering, storing, and handling data and for provision of information, facts, and electronic products (Stair and Reynolds 2013, 120). Business corporations (OT included) and other institutions depend on information systems to implement and manage their functions, interrelate with their consumers and suppliers, and contend in the marketplace to gain competitive advantage. With this system in place OT will be able to serve their customers efficiently and accurately. This Functional Requirements Report provides information system fundamentals that will facilitate the Customer Booking system including accommodation booking of OT (Stair and Reynolds 2013, 156-200).
This Functional Requirements Report identifies the required system capabilities that would enhance OT customer booking and accommodation facilities to improve general performance of OT (Institute for Systems and Technologies of Information, Control and Communication 2006, 264).
The capability of incorporating IT efforts with business activities and purposes. This potential is to administer organizational preparations, structure procedures and staffing tacking any predicaments in OT booking arrangements
Functional Requirements Report provides new information system’s scope through context Data Flow diagram. It is easy to analyze the scope through the diagram. This Functional Requirements Report identifies the below procedures as critical information system that would enhance OT’s customer booking system. OT novel customer booking system allows integrate OT management, accommodation department, customer request, departures, marketing, and ...Download file to see next pagesRead More
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