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Literature review: E-Government Significance - Dissertation Example

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Literature Review:

1. Introduction…………….…………………………………………………… 2
1.1. Meaning and definitions ……………………………………………… 3
2. E-government types ………………………………………………………. 4
2.1. G2G. ……………………………………………………………………… 6
2.2. G2B. ……………………………………………………………………. 7
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2.1. G2G. ……………………………………………………………………… 6
2.2. G2B. ……………………………………………………………………... 7
2.3. G2C. ……………………………………………………………… 8
3. e-Government evolution life cycle ……………………………………….. 10
4. Process of e-government adoption and implementation …………………..11
5. Benefits and implications of e-government.………………………………..12

1. Introduction

The concept of e-Government has gained rapid significance across the globe during the past couple of decades and is fast gaining wider popularity, as an effective administrative tool. Various researches and studies conducted on the e-Government adoption and implementation so far, indicate the crucial role played by government portals in responding to civil crises, making critical information available to general public, and addressing various issues and resolving various discrepancies and conflicts between the government and the citizens (Gil-García and Luna-Reyes 2003; Schelin 2003).

E-Government has been widely recognized as one of the most sought after technological changes across all forms of governance, world-wide (Chen et al., 2006, pp. 23-25). Although the potential of e-governance has been fully recognized decades ago, during the 1990s, its implementation as a key form of governance has been recognized during the past decade, and has caught on ever since (Yong, 2005, pp. 89-91). Since there are significant cultural differences between various countries and a drastic difference in the national culture between the developed and the developing countries, the model of e-government differs significantly. Hence, it is imperative for the governments to adopt and implement appropriate and effective models of e-governance, which are in tune with the national culture of their respective countries (Al-Shehry et al., 2006, pp. 99-106). Various studies conducted over the years, have affirmed the significance of e-government implementation with regard to its influence in changing the bureaucratic structure of government organizations (Altameem et al., 2006, pp. 1-5; Kraemer and King, 2005, pp. 1-18). It has also been established by several researchers that apart from the availability of infrastructure the other factors such as social and cultural issues have a greater impact on diffusion of e-government facilities within a country. This indicates the importance and relevance of national culture in the implementation of e-government within a country. Various researchers in the past have already put forward studies signifying the role and influence of Information and Communication Technology (ICT) in transforming the manner in which the public sector performs and functions, and in improving their serviceability, and transparency and at the same time affording more ease and simplicity to the users and citizens. However this study aims to explore the impact of national culture on adoption and implementation of e-Governance, by way of a comprehensive literature review and case studies, with a key focus on the Kingdom of Saudi Arabia. This section will include a brief overview of the various definitions and meaning of the term e-government; the various types of e-government i.e. G2G (Government to Government), G2B (Government to Business) and G2C (Government to Citizens/Consumers); the evolution and stages of e-government; the process of e-government adoption and its implementation and the various benefits likely to be accrued owing to the adoption and implementation of e-government. 1.1. Meaning and Definitions The term e-government, as mentioned in the previous section, entails the integration of ...Download file to see next pagesRead More
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