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Toward Delivery of Effective Mobile Government: The Case of Oman - Literature review Example

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“Toward Delivery of Effective Mobile Government: The Case of Oman” Table of Contents Literature Review 3 References 9 Literature Review According to Abdelghaffar & Magdy (2012), it has been recognised that most of the governments globally are increasingly moving towards implementing the concept of mobile government which is also prevalently known as m-government…
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Toward Delivery of Effective Mobile Government: The Case of Oman
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Download file to see previous pages The several parties include the various governmental units, citizens and businesses. Due to the factor of increased demand of the public for attaining superior public services, the notion of mobile technologies ultimately has paved the way for the governments to quickly serve various public services to the citizens. The facet of m-government assists the governments in order to deliver public services at anytime and anywhere for the citizens. Abdelghaffar & Magdy (2012) also noted that there lay significant advantages of mobile government and simultaneously there also lay few major limitations. The vital factors that include the constraint of the screen of the mobile phones and privacy are observed to be the major limitations of mobile government. According to Mobile Government Consortium International (2012), the noteworthy benefits of mobile government comprise increased operational efficiencies, reduced costs and capability of delivering superior services to the citizens. ...
According to Janowski (2001), the idea of e-government stands for electronic medium of government which extensively makes the application of information and communication technologies (ICTs) especially the tool of internet in order to attain better government. The concept of e-government is considered to be an effective tool that possesses the ability to enable superior policy results, deliver better service qualities and make large engagement with the business units and the citizens. Moreover, the aspect of e-government also makes competent utilisation of public funds as well as various government procedures that ultimately assists the governments to attain their desired goals. In this regard, Janowski (2001) stated that the governments felt the need of employing the significant feature of e-government in order to minimise the pressures that they face considerably. Janowski (2001) identified that the governments often face various sorts of pressures that include globalisation, dissimilar expectations of the citizens, fiscal demands and constantly evolving societies. Moreover, along with minimising the above mentioned pressures, the governments also intend to become responsive against social transformations with the intention of addressing the public concerns, deliver better public services to the citizens and manage the funds competently. It has been noticed by Janowski (2001), that there lie few imperative reasons for the governments to embrace e-government. It basically raises operational competency, enhances the service quality and helps to attain various policy consequences. Furthermore, the other reasons also include that factors that the idea of e-government ...Download file to see next pagesRead More
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