Human Resources Strategic Planning - Assignment Example

Part A Question 1 a. Its true as the working environment is continuously changing and business needs to change based on it b. Its true as development and improvement in the IT sector has enabled to take useful business decisions c. Its not true as the penetration of computer to carry out such work is limited d. Its true as internet has helped to communicate with people over long distances and enabled better decision making e. Its true as development and evolving technology has enabled business to work on the global arena f. Its true as organizations are looking towards avenues which are cost effective and are willing to carry out activities through the process of outsourcing Question 2 It is imperative that organizations keep in tune with the recent trends and find out ways which will help them to deal with the different business needs and requirements. The human resource team has to look at identifying ways through which better control can be exercised and needs to continuously look for new tools and process which will help to deal with the changing business scenarios. Businesses by being innovative, hiring the correct manpower and providing the required training and other aspect can look at improving the manner in which different trends are witnessed. Even different tools and techniques will help to keep with the changing business environment and ensure better decisions One of the most recent trends which HR is using and has helped organizations is providing both on and off the job training to the people selected by creating hypothetical situations. This has helped to provide the required training and is acting as a method through which better decisions are being taken and improved the manner in which organizations work. Question 3 Some of the basic strategies which has been used by organizations to streamline their process of carrying out activities are Empowering employees which has helped to improve the process of decision making as employees are able to take better decisions and deal with the different situations by themselves Continuous training so that the skills of the employees are continuously shaped which has enabled to use the different resources in a better way and improved the process though which employees take decisions Working on a global arena by having tie ups with other organization, groups and distributors so that a ready market is developed which has enabled to carry out different process effectively Improving the process of distribution by using lean management techniques so that the gaps within the business is filled Question 4 a. I would ask Karen the different questions which are coming out so that we become clear regarding the process as then only work can be carried out effectively. b. Karen wants the opinion of the managers regarding the new system and their thought about the way it will help or not help the organization c. Explaining the managers in details and providing the required training by creating hypothetical situations will enable the managers to understand the entire process d. The managers have to make the other members of the team understand their roles and highlight the different benefits which they will be able to garner due to the changed process e. Karen can look forward towards understanding the concerns of the managers and solving all their doubts so that the managers are confident about the new method and are willing to make the required changes in the system f. It is important to get the support of the managers as if the managers are not supportive then the entire team will also not support the same and as a result would witness difficulties in executing the new plan Part B Question 1 The workforce needs to be responsive and should understand the mission and vision of the organization so that their actions are directed towards it. This will require employees who have the required skills and are able to change and mould their style of working with changing business scenarios. The workforce also has to be one where the business is able to make changes so that improvements can be made and better results can be executed. Question 2 The operational role of the business deals with using the different ways and process through which the goals of the business can be achieved whereas strategic roles looks at finding out different ways which can be used to achieve the business goals so that a process which is the most cost effective and provides efficiency is selected The human resource function is thereby undergoing changes as the human resource department has to understand the importance of strategic management and needs to select ways which will provide efficiency and help to carry out the work in the best possible manner Question 3 Human resource is one of the most important function in an organization as human resource department understands the manpower need and looks at finding out the prospective manpower through which the business process can be carried out. Human resource apart from selecting the employees looks towards improvement in employee morale, productivity and engagement so that better results can be achieved out of the process. The human resource acts as a link and deals with the different issues those employees faces so that they are able to work in a better way. Question 4 First line managers are those which come in contact with the customers. They are expected to provide useful feedback from the customers regarding their needs, changes and improvements so that customer satisfaction can be enhanced. The managers have a huge job as based on their advice and feedback the planning process is carried out and the organization determines its future needs based on it Question 5 The different examples which shows that managers are able to supervise effectively are Looking into daily reports which will help to understand the different work which was carried out and will put a binding on the employees to act in a particular way Carrying out audit trials so that employees performance and manner of working can be evaluated and looked at Having people appointed at different positions whose job is to look towards ensuring that employees carry out the work which is entrusted to them Question 6 It is important that organization takes care about its manpower as no work can be accomplished without adequate manpower. The organization thereby has to look at ensuring that the employees are motivated and cared after. Also providing different perks and providing training helps to take care of the employees. This makes the employees comfortable and the organization is able to work effectively. Lack of policies to manage the employees lead towards complexities and the organization is not able to achieve the required goals. Question 7 Good pay will help the hotel to retain employees as employees will be able to fulfil the different necessities of life. A good pay will also get reflected on the work as the employees will be more satisfied and will be able to execute the different roles and responsibilities in a better and coordinated manner. The process will help to retain employees and will maximize their level of satisfaction Question 8 The different HR policies which the organizations have are Attending different seminars and training so that skills are improved Having incentives based on work The different roles which employees and the manner in which reporting has to be done The manner in which different work process has been carried out The process needs to be communicated to the employees so that they understand their roles and along with it employees also need to understand the different ways in which their work will be directed. Question 9 The policies of the organization are communicated to the employees both in writing and verbal way. The process looks at ensuring that the employees understand everything and if they have any doubt then the process looks at solving the doubts of the employees. This will enable the employees to be able to understand the entire process of dealing with different issues. Question 10 The present staff is in excess as the organization has more employees than required. The process will require to provide the required training so that employees are able to carry out the different roles and responsibilities in a better way. The process needs to identify the different direction where the employee needs to work. This will enable the process to be better placed and will enable the business to be carried out in most effective manner. a. PEST Analysis Political: Changes in the government and policies will have an impact on the manner the organization works and needs to include those while looking to develop plans regarding the manner they will work Economic: The condition of the economy, inflation, growth rate and other areas need to be understood as it will determine the purchasing power and hence will help to understand the manner the business will work and needs to be included while planning Social: Changes in the social outlook as changes in population will have an impact on the decisions made and need to be analyzed while framing strategies Technological: The growth in technology and increased use of different technological products needs to be analyzed and used while planning the different activities to be done b. The organization needs to have a back up team so that they are able to fulfil the different human resource needs. They will have to ensure that the different framework regarding to employees is understood and they have a bench which will support their working style c. The required human resource requirements for fulfilling the human resource needs can be identified from Using a process of outsourcing so that the human resource needs are fulfilled Hiring people from universities and other centres so that the different needs are fulfilled d. The manner in which technology is changing needs to be looked at so that human resource is able to find out the manner in which different techniques can be used so that better developments becomes possible e. The human resource plan can be identified so that the human resource requirements are identified and the organization is able to work on the different dimensions so that better needs can be satisfied. f. The different human resource needs to be looked at are as Using a back up person who is capable of performing at the highest level so that the different needs are ensured Using the bench which have the required workforce who will be able to ensure that the different needs are filled Searching for new and prospective clients so that the gap can be filled Fulfilling the different needs so that the legislation need are fulfilled Read More