Human Resource Management in Practice Logs - Assignment Example

The recent issue examined was the Metropolitan Police Service's decision to restructure their internal grievance procedures for all staff presenting complaints of victimization, bullying, or discrimination. Regarding the parties involved, we noted that in addition to the Metropolitan Police Service, there was the initial complainant, PC Carol Howard, the Employment Tribunal that recommended independent evaluation following the presentation of the complaint, and an ACAS (Advisory, Conciliation, and Arbitration Service) affiliate, Professor Roy Lewis who made specific recommendations.

It is clear that the original complainant presented her grievances concerning staff victimization, bullying, and discrimination to the Employment Tribunal. Consequently, the Tribunal proposed autonomous examination of the Met’s Fairness at Work (FAW) policy, paving way for a revision of the constituent provisions. Our analysis revealed that despite the initial report, the provisions available to address mentioned concerns were still not effective (Metropolitan Police, 2015). In my opinion, the procedure followed by PC Carol Howard was appropriate.

This is because she followed a formal process by reporting first to the Met and then to the Employment Tribunal when no action was taken. I would also follow the formal approach, as opposed to rush actions like strikes and media sensationalization even before seeking official means of problem resolution. As HR professionals, we decided that we would advise senior officers at the Met to create a specialist team of trained people to investigate complaints highlighted by the Howard case. We would also recommend the creation of a policy and workplace grievance framework that imposes disciplinary measures on individuals that victimize or bully others.

Finally, we would recommend training and additional responsibilities for lower-level supervisors, to enable them to deal with employees’ complaints. Some of the key skills that would be needed to address the issue efficiently include communication skills, highlighted in the third seminar log, mediation skills, and conflict resolution skills, examined further in the subsequent section.