Leadership and Management Theories regarding the Situation of Middleton Police Station - Case Study Example

Table of Contents 1.0 Introduction 2 2.0 Aim 2 3.0 Body 3 3.1 Workplace Scan 3 3.2 Analysis of Problem 4 3.3 Desired Outcome 5 3.4 Response to be implemented 6 3.5 Justification of Response 9 3.6 Assessment of Response 11 4.0 Conclusion 11 5.0 Recommendations 12 6.0 Reference 13 1.0 Introduction This report looks at evaluating a work place scenario by identifying the different roles and responsibilities which needs to be carried out. This will help to analyze the different management and leadership theory and its applicability to the role of the supervisor. The overall process will thereby help to improve effectiveness in the work place situation and bring a change in the manner business process is carried out. The usage of SARA model will further look towards bringing a change in the manner workplace environment is dealt and will thereby strengthen the overall process of carrying activities. This will help to bring a change in the attitude and create the required motivation through which use of resources will improve. 2.0 Aim The report will thereby look towards achieving the following aims Analyze the workplace situation which is faced by Middleton Police Station by analyzing the problems which is faced by the station, find out the required outcome, the response to be implemented and assessing the response so that better efficiency and effectiveness will be achieved Using the SARA model to evaluate the situation so that every angel can be examined and an overall perspective can be achieved through which the corrective response can be achieved Use the different leadership and management theories so that the present situation of Middleton Police Station can be achieved so that better mechanism can be achieved and the use of resources will help to achieve efficiency and garner better positive response 3.0 Body This aspect will look at evaluating the entire workplace situation; provide an analysis of the problem, finding out the desired outcome, the response which will be achieved, justification of the response and assessment of the response. 3.1 Workplace Scan The workplace highlights one where the working style has changed and presents different roles and responsibilities which need to be carried out. This will require different leadership and management skills so that the entire process goes the required changes. The present workplace is witnessing continuous absenteeism and people refraining from work due to sickness. This has impacted the supervisory styles and the mechanism through which the sergeants and others worked as the workplace has resulted in the development of their own agenda and working according to it. In addition to it being promoted to new place will bring a change in colleagues with whom he has to work and will require different roles and responsibilities to be carried out. This is in addition to the fact that certain people who haven’t being promoted with act as antagonist and is an issue which needs to be addressed so that the working style gains the required momentum and is able to bring the required transformation so that better results can be achieved. The present workplace situation is entrenched and will require to be changed which is another problem and will require the different skills associated with leadership and management. The different issues surrounding the workplace has to be addressed quickly and ways has to be developed which will improve the overall productivity and will provide the required momentum through which the different responsibilities will be carried out in the most effective manner. The same has to be planned in a manner where the different resources are used in the best possible way. 3.2 Analysis of Problem The different aspect and working style which is presently witnessed in the workplace highlights different issues which have to be addressed and dealt with. This will help to improve the manner in which different responsibilities are carried out and will help to improve the overall relevance of carrying out activities. Some of the problems highlighted are as Firstly, the present workplace is witnessing continuous absenteeism and people refraining from work due to sickness. This has impacted the supervisory styles and the mechanism through which the sergeants and others worked as the workplace has resulted in the development of their own agenda and working according to it. Continuous absenteeism on the part of the sergeant has provided others with an opportunity to act in a similar fashion and will require a complete transformation so that the business process gains efficiency. Secondly, being promoted to new place will bring a change in colleagues with whom he has to work and will require different roles and responsibilities to be carried out. This is in addition to the fact that certain people who haven’t being promoted with act as antagonist and is an issue which needs to be addressed so that the working style gains the required momentum and is able to bring the required transformation so that better results can be achieved. This is an aspect which needs to be properly addressed and steps have t be developed so that people work in tandem with one another and look at developing ways which is aimed towards growth and promotion of activities. Thirdly, the present workplace situation is entrenched and will require to be changed which is another problem and will require the different skills associated with leadership and management. The different issues surrounding the workplace has to be addressed quickly and ways has to be developed which will improve the overall productivity and will provide the required momentum through which the different responsibilities will be carried out in the most effective manner. This will require a complete change in the management and leadership qualities so that the entire process of carrying out activities is improved. This will ensure better use resources and set the framework of achieving the required objectives. 3.3 Desired Outcome The present condition requires a complete overhaul and development of strategies which will improve the present condition and ensure that the productivity is improved. This desired outcome which needs to be achieved considering the situation which is being highlighted is as Firstly, reducing the present workplace absenteeism as people are refraining from work due to sickness. This will require complete change in the supervisory styles and the mechanism through which the sergeants and others worked as the workplace has resulted in the development of their own agenda and working according to it. The problem needs to be addressed and proper ways have to be found so that people work and don’t stay away from the workplace Secondly bringing about a change in the attitude and mindset of people so that they become committed to the job. This will reduce people from acting as antagonist and will bring people together so that they are able to understand their role within the organization. The process has to be such that people look to work for one another and brings the required changes through which the use of resources improves. Thirdly, implementing better management and leadership skills so that people within the organization work together as a single unit. This will require that the different issues surrounding the workplace has to be addressed quickly and ways has to be developed which will improve the overall productivity and will provide the required momentum through which the different responsibilities will be carried out in the most effective manner. This will require a complete change in the management and leadership qualities so that the entire process of carrying out activities is improved. This will ensure better use resources and set the framework of achieving the required objectives. Fourthly, developing performance standards which will act as a standard based on which the performance of every person within the organization will be evaluated and will be used as a point of deciding the remuneration, perks and promotions. This will have an impact on the manner in which the business works and bring about a change in the attitude of people so that they become more committed towards the work 3.4 Response to be implemented To deal with the different issues which has been highlighted different mechanism needs to be adopted which will bring a change in people behaviour and will create the require path through which better control will be exercised. The overall mechanism has to be aimed at creating a workplace where people understand their roles and look at working towards it so that the different goals can be easily achieved. Some of the response which needs to be implemented is as Firstly, developing performance standards which will act as a standard based on which the performance of every person within the organization will be evaluated and will be used as a point of deciding the remuneration, perks and promotions (Cummings & Worley, 2005). This will have an impact on the manner in which the business works and bring about a change in the attitude of people so that they become more committed towards the work Secondly, having rules regarding leaves and other sickness so that people can justify the reasons from abstaining from work. This will make people to work together so that they are able to understand their role within the organization. The process has to be such that people look to work for one another and brings the required changes through which the use of resources improves. The process will also help to reduce the differences which are present among the people so that all of them can together and work towards a common goal which will thereby help to strengthen the overall process of carrying out different activities. Thirdly, using measures through which people are rewarded or punished depending on the manner they act. This will bring a change in the attitude and mindset of people so that they become committed to the job. This will reduce people from acting as antagonist and will bring people together so that they are able to understand their role within the organization. The process has to be such that people look to work for one another and brings the required changes through which the use of resources improves (Bishop 2001). The process will also differentiate between the hard working and not hard working employees and can be sued as a parameter for future promotions and development. This will also help to control the behaviour of people and bring about the required transformation so that better results are achieved. Fourthly, providing the required training so that people behaviour gets changed. This will address the different issues surrounding the workplace and will develop the required momentum through which better results will be delivered. This will require a complete change in the management and leadership qualities so that the entire process of carrying out activities is improved. This will ensure better use resources and set the framework of achieving the required objectives. The process of training will also aim towards ensuring that people become more committed and look at working as a unit so that the business potential is multiplied and the manner in which the different activities are carried out provides the best results. Fifthly, using the different leadership and management skills to deal with the different issues which the situation is presenting and being ready to find out a manner through which better results will be achieved. The leader has to be such that he understands the different problems and addresses them individually so that different level of satisfaction can be achieved and people will be willing to work together and use the different resources in the best possible manner. The overall process will thereby help to bring the required transformation and create the require scope through which better results will be achieved. 3.5 Justification of Response The different things which have been identified that need to be undertaken will help to improve the performance and ensure that the objectives are achieved. This is justified on the following grounds Firstly, developing performance standards which will act as a standard based on which the performance of every person within the organization will be evaluated. This will help to compare and decide the different training which needs to be provided and will also provide the opportunity to search for new human resource if the need arises. This will also keep the employees on their toes and will ensure that they become committed and work towards the long term productivity of the organization. Secondly, it will reduce absenteeism as stringent rules will act as a point where people refrain from such act. This will bring a change in the attitude and mindset of people so that they become committed to the job. Since people refraining from work will be punished and no perks will be provided to them so people will stop acting in that way and will instead look to be committed. The process will also differentiate between the hard working and not hard working employees and can be used as a parameter for future promotions and development (Covington, 2002). This will also help to control the behaviour of people and bring about the required transformation so that better results are achieved. Thirdly, the process will help to decide whether people need to be promoted or demoted. Using measures through which people are rewarded or punished depending on the manner they act. This will bring a change in the attitude and mindset of people so that they become committed to the job. This will reduce people from acting as antagonist and will bring people together so that they are able to understand their role within the organization. The overall process will thereby lead towards maximizing the productivity and brining a change in people behaviour so that better results are achieved and the people are able to transform the business through which effective decisions can be taken Fourthly, training will help people to hone their skills and remove the gaps and problems which they face while executing out the different roles and responsibilities. This will address the different issues surrounding the workplace and will develop the required momentum through which better results will be delivered (Pettigrew, Woodman & Cameron, 2001). The process of training will also aim towards ensuring that people become more committed and look at working as a unit so that the business potential is multiplied and the manner in which the different activities are carried out provides the best results. The process will thereby help to ensure that the different resources are used in the best possible manner and will bring a complete overhaul in the present working style and will create the required dimensions through which business grows. Fifthly, the working style of the entire organization will change due to different leadership and management skills as the different issues will be dealt in a different manner. This will ring a change in the manner decisions are taken and will act as point through which the resources will be wisely used and the process will improve the overall effectiveness of carrying out activity. The overall process will thereby help to bring the required transformation and create the require scope through which better results will be achieved. 3.6 Assessment of Response The different changes which have been identified in the working style will help to improve the manner in which the different resources are used. The process will help to bring a change and transformation in the working style will improve cooperation among the members. The process will thereby help to ensure that the different resources are used in the best possible manner and will bring a complete overhaul in the present working style and will create the required dimensions through which business grows. This will reduce people from acting as antagonist and will bring people together so that they are able to understand their role within the organization (Szamosi & Duxbury, 2002). The overall process will thereby lead towards maximizing the productivity and brining a change in people behaviour so that better results are achieved and the people are able to transform the business through which effective decisions can be taken. The process will thereby help to ensure that the development takes place on different front and will bring the change in induced behaviour through which decision making will improve. This will bring a change in the attitude and mindset of people so that they become committed to the job. The overall impact will thereby be seen in the manner different working is carried out and will help to multiply the effectiveness of carrying out different activities leading to a phase where the business is able to maximize the gains. 4.0 Conclusion This report evaluates a work place scenario by identifying the different roles and responsibilities which needs to be carried out. This helps to analyze the different management and leadership theory and its applicability to the role of the supervisor. The overall process thereby helps to improve effectiveness in the work place situation and bring a change in the manner business process is carried out. The usage of SARA model looks towards bringing a change in the manner workplace environment is dealt and will thereby strengthen the overall process of carrying activities. This has helped to bring a change in the attitude and create the required motivation through which use of resources will improve. 5.0 Recommendations The process of change needs to be implemented where proper training along with different management and leadership skills have to be used so that the process of carrying out activities is improved. Performance standards need to be developed which will act as a standard based on which the performance of every person within the organization will be evaluated and will be used as a point of deciding the remuneration, perks and promotions. Rules regarding leaves and other sickness so that people can justify the reasons from abstaining from work. The required training has to be provided so that people behaviour gets changed. This will address the different issues surrounding the workplace and will develop the required momentum through which better results will be delivered. The management and leadership skills also have to undergo change based on the workplace situation so that better results are achieved. 6.0 Reference Bishop W, C. H. (2001). How does change management need to change? Harvard Management Update, 6 (January), 4-5 Covington, J. (2002). Eight steps to sustainable change. Industrial Management, 44(6), 8-12 Cummings, T. G., & Worley, C. G. (2005). Organization development and change. (8th ed.). Ohio: South-Western Pettigrew, A., Woodman, R. W., & Cameron, K. S. (2001). Studying organisational change and development: Challenges for future research. Academy of Management Journal, 44(5), 697-713 Szamosi, L., & Duxbury, L. (2002). Development of a measure to assess organizational change. Journal of Organizational Change, 15(1), 184-201 Read More