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Training Managers for Cultural Competence within the Organization - Research Paper Example

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The researcher of this paper claims that the business case for diversity suggests a number of positive changes to the traditionally backed view which people had of such discussions. Earlier, the diverse individuals were seen as a serious issue, as training and development problems were emerging…
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Training Managers for Cultural Competence within the Organization
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3. The business case for diversity offers a more effective way of managing diversity in organizations than other approaches. Discuss. The business case for diversity suggests a number of positive changes to the traditionally backed view which people had of such discussions. Earlier, the diverse individuals were seen as a serious issue, as training and development problems were emerging within their localized ranks, but now this anomaly has been adequately addressed. The business case for diversity has focused on the premise of finding those individuals who are more suited for the respective job positions and hence have asked for the employees to be a part of the larger ballgame of working to good effect where their strengths could produce solid results for the organization. This has meant that the tilt has been shifted in the wake of a realization that diversity is indeed an opportunity which will create a much needed difference, however earlier it used to be a wholly different matter altogether. Diversity is now being seen as a strength and not as an anomaly anymore – a paradigm shift in the think ideologies of the people who matter the most within the decision-making tenets of the organization – indeed its top management realms. With the advent of diversity perspectives playing a pragmatic role, managing this diverse form of employees has also become a pertinent issue. Not only is diversity difficult in stature to achieve, its management is even an arduous task. This paper will explore the various ways through which diversity could be understood under the business case scenario; and managed henceforth. Diversity is now being seen as a very hot issue within the lengths and breadths of workplace. This is because diversity brings with it a sense of uniformity and equality. The employees understand the strengths and weaknesses that each one of them brings to the table. They respect one another and a greater sense of tolerance has been witnessed within the relevant ranks. The level of understanding between the employees has come about due to a positive attitude which the organization has presented for their sake. Research in the field of business entities has proven that diversity is being appreciated more and more by the organizational top heads now than ever before in the past. This is because they have realized the immense advantages that diversity brings with its own self. What this means is the fact that people who have the related strengths within the different domains of the business enterprise are now being given a fair chance to showcase their true talents and exhibit what they have got within their repertoire. This has meant a greater room for tolerance as far as differences amongst the employees is concerned. It has also meant that diverse employees are now being given an opportunity to be a part of the global dynamics of the organization, which is a definitive plus in essence. These strengths mean that an organization receives a better share of the revenues and its standing within the league of growing (and expanding) organizations is given a boost nonetheless. The business case for diversity revolves around the fact that organizations have started to understand the dictum of a change; a change which will perceivably alter the business dynamics. The diversity basis of any organization looks to settle these distinctive employees under the same umbrella and gives them a unique outlook in order to understand the rationale behind employing them in the first place. The basic reason that could be provided for employing them is basically to extract the best possible returns for the sake of the organization and to make use of their abilities and skills which are not present amongst other individuals (Koonce 2001). If these diverse employees are experienced, then it gives them a much better opportunity to be a part of such organizations which are willing to have business cases with regards to diversity and its related forms. What is most important is the fact that diversity will bring about a serious shift in the policies and working mechanisms of the organization and give the processes that are already operational within it, a jolt for the better. There is absolutely no other force that can play its positive role within the thick of things, as compared to diversity, and diversity can only be seen as a major force when it is given the room and the chance to explore its own self. This can happen with the assistance of the people who matter the most within the related domains. The top management similarly has a huge responsibility to set things right within this equation. Within the business settings, it is always appreciable to have a diverse mix of people as they bring with them their fresh and invigorating ideas. The element of creativity is given room to get exploited in a very direct fashion. Thus the diversity basis within any business entity is now being given a chance to explore its truest self. This is the era of globalization. The workers are being employed in their home based organizations that have their headquarters thousands of miles away. What this meant is that outsourcing regimes have picked up and these have helped the cause of globalization in a very magnanimous way. The discussions have now centered on the premise of bringing a positive change for the sake of not only the organization in point but also the whole related industry. People are now being given a chance to be a part of the broader dynamics related with work and its business sides. The whole business perspective has started to change for the better and this has happened due to a host of reasons, not only dependent on the shoulders of the major players within the industry but also reliant on the localized units spread far and wide across the spectrum. The world has started to shrink as a result of the same. There have been huge advancements and nearly all of them have focused on one premise of diversity that has facilitated the people on a broader level, more than anything else. Globalization has meant that diversity has exponentially grown over a passage of time. It has helped change beliefs and perceptions amongst the people, and told them that if they have the required experience under their belt and if they possess extraordinary talents and skills, they can be a part of the organizations that they have always dreamed to be a part of. It really does not matter if they are Black, White, Hispanic, Asian or any other race. Diversity has allowed the people to come out in the open for the sake of harnessing their skills and abilities if they have it in them to showcase their strengths on an out and out basis. Indeed the people belonging to different races, ethnicities and nationalities have found home within the world’s most sought after organizations, and the reason for the same lies on the rationale provided for diversity and its implied effects with the passage of time. Results have shown that diversity has played its due role within the related scheme of things and this indeed is a very quintessential attribute in essence (King 1995). The business case for diversity has centered on the token of giving each and everyone a fair chance to be a part of the organizational boundaries and thus globalization has helped the people immensely when it comes to comprehending the related levels. The effects of globalization are there to witness on the part of all and sundry; the results are even more significant. The business case for diversity has also depended a great deal on the ideology of resource mobilization and its eventual availability. Simply hiring diverse employees for the sake of being seen as a diversity based organization is not the purpose of having diversity at all. The real purpose of diversity is to fathom the meaning behind its inception. The people should be given the much needed resources to allow them to work in unison with one another and thus bring out solid results for the sake of the organization. Thus it is very important that organizations in the time and age of today not only make the resources available to the employees who hail from different ethnicities and races but also give them a proper chance to be a part of the global enterprise. When resources have been made available, the next step is to mobilize the same in a manner that there is a greater distribution between the employees and this must be based on the premise of equality as well as their related strengths. The individual perspectives of resource mobilization are important as they give each of the employees a chance to be who they are and what they can bring to the organization in terms of better returns and recognition in front of its target audiences and stakeholders. The implications for diversity are thus banking a great deal on the way the people understand the ideology behind diversity (Miller 1994). The employees must be told clearly where they have gone wrong and how the pertinent issues could be solved. A proactive approach would solve quite a few problems and hence it would be in the interest of the organizational domains to allow the employees all the necessary resources which would work to good effect for the sake of the organization. Resource mobilization allows the employees to be at their own, work towards the greater cause of serving the organization and thus bringing results which will change the organizational entity in a very positive way. The diversity aspect within the business case looks to bring out the best possible skills and abilities that these employees have. There is absolutely zero tolerance level for procrastination and having a laidback attitude because these diverse individuals have been selected to do some serious work, as long as they are a part of the organizational mix. They cannot go about wasting their time in measures which have less significance or have absolutely no relation with their respective skills and abilities. It would be a disservice to the organization if such individuals are given tasks which have no relation with what they possess as per their skill set. Giving them a fair chance to express their own selves is indeed a very viable option, and one that allows for growth and development of not only the individual under consideration but also his organization that he works for. The results are usually very positive if such measures are enacted from day one. The real case of diversity is tested when the employees who have been hired for their meticulous skills and abilities bring out the best possible results. The organization seeks inspiration from such employees who are doing an exceptional job on a consistent basis. In the time and age of today, it is very difficult to become indispensable, but those employees who have worked hard to become as such usually find that they are the most sought after within the related industrial levels. The competitive forces work their best to hire such individuals who are giving their best time and again, as there are better salaries and working conditions on offer for these employees. It is really up to the individual as to how he conducts his own self within the workplace domains and what he wants to achieve from his work ethos at the end of the day. If his intention is to showcase his talent on an out and out basis, he would stick to a single job but if he wants to grow and develop within the related domains, he might just switch over to further enhance his career prospects. There is absolutely no issue with the latter since growth and development are intrinsic features of any employee and it does not matter if this employee hails from the same region or any other. There is an absolute basis of equal opportunities for everyone under the diversity regimes (Arthur 2001). Such is the finesse that diversity brings to these discussions. Diversity allows for growth and expansion on a much broader level than is envisaged at different levels within the business domains. Diversity allows for more freedom and a collective growth mechanism for one and all. The people who are recruited as a part of this diversity basis feel that they have done something worthwhile for their own sake and now is the time to bring about a much needed difference, not only within their professional domains but also for the sake of the organization that has given them a chance to showcase their true abilities. Indeed diversity is important as it creates more avenues of growth and expansion and allows the employees to develop in a magnanimous way. This makes the employees feel gratified that they have been selected for jobs which would have been impossible to attain for them had they not been allowed to be a part of the diversity regimes. Any effort that is made within the diversity discussions is usually supported by such individuals because they never forget their pertinent roots. This is a very obliging basis for being truthful towards others’ abilities and talents. One must show that diversity brings out a better result for the sake of the organization and hence it merits a chance within the global dynamics of business regimes. The endeavors made within the business case of diversity mean that the organization has understood the real opportunities which it could have due to such undertakings. In the end, it would be fitting to state here that diversity brings out the best amongst the professionals present within any area or region. It gives them a fair chance to be a part of the organizations that they wish to be a part of. Diversity has been a very important facet of organizational success in the last 2 decades and the reason for the same has lied more or less on the shoulders of the top management regimes. They have essentially understood that their respective organizations can only grow when they are given a fair chance to recruit individuals who have the best possible strengths and abilities, and it really does not matter where they belong from or who they are, at the end of the day. This indeed is an important deliberation of the organizational discourse as it has given the top management a chance to showcase their truest abilities on a regular basis (Hartel 2004). The employees therefore must exhibit what they have within their folds and do not give into any pressures at all. Diversity is now being seen as a necessity today because its advantages easily outnumber the so-called rationale for having any drawbacks. In fact there are no downsides to having diversity within an organization to start with. The organizations can evolve in a much better way if they understand the ideology behind diversity and thus manifest the same time and time again, all said and done. Bibliography ARTHUR, Diane. (2001). The Employee Recruitment and Retention Handbook. AMACOM HARTEL, Charmine. (2004). Towards a Multicultural World: Identifying Work Systems, Practices and Employee Attitudes That Embrace Diversity. Australian Journal of Management, Vol. 29 KING, Albert S. (1995). Capacity for Empathy: Confronting Discrimination in Managing Multicultural Work Force Diversity. Business Communication Quarterly, Vol. 58 KOONCE, Richard. (2001). Redefining Diversity: It's Not Just the Right Thing to Do. It Also Makes Good Business Sense. T&D, Vol. 55, December MILLER, E. K. (1994). Diversity and Its Management: Training Managers for Cultural Competence within the Organization. Management Quarterly, Vol. 35 Word Count: 2,502 Read More
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