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Human Resource Management at Cafe Co - Case Study Example

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The study "Human Resource Management at Cafe Co" is an examination of Human resource issues at Cafe Co; one of the major UK coffee providers. Furthermore, the case study shall look at ways in which Cafe Co can improve their performance through effective human resource practices…
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Human Resource Management at Cafe Co
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Download file to see previous pages There were clearly laid out strategies for recruitment of staff prior to and after the review. This was especially the case in terms of written literature. People management preceding the review was characterized by well laid out goals in the company’s guidelines and the same principle was applicable after the review.
Before the review, the human resource function largely focused on the day to day management of HR functions. Line managers were not as involved in HR as they ought to be. Also, the human resource manager was not part of the board before the review, however, this changed afterward. Besides the latter, there was no strategic dimension to HR but this element was introduced afterward. Recruitment strategies prior to the reassessment were highly informal but this soon changed. Following the review, recruitment processes were also supposed to be more innovative. (Beckett, 2005)
It should also be noted that HR took on a more advisory role after the review. Such an approach was in contrast to the ‘policing’ role in the past. In the latter period, human resource functions focused on streamlining people management with organizational goals. However, in the subsequent period, the HR team treated employees as colleagues. (Beckett, 2005)
Because of the shift of HR roles from functional to strategic roles in many companies within the UK, there is a need for Cafe Co to consider this possibility. The first major advantage of doing this is that line managers are involved in the day to day operations of coffee bars. Consequently, they are at a position to understand the staffing gaps existing inside the organization. Their role also places them at an advantage in terms of understanding the performance of their employees.  ...Download file to see next pagesRead More
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