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HR Scorecard - Assignment Example

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The most outstanding benefit that can be associated with the use of HR scorecard has to do with the evaluative outcomes it provides the organization in terms of determining how well organizational strategy has worked for the human resource (Lawler, Jamrog & Boudreau, 2011). By…
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HR Scorecard
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"HR Scorecard"

Download file to see previous pages As noted by Becker, Huselid and Ulrich (2001), a company has competitive advantage if it has what it takes to make customers select its products and services over what other competitors offer. Meanwhile, through the use of the HR scorecard to determine the best working outcomes for employees, it is possible to be guaranteed that the employees will show an attitude towards work that is directly responsive to customer request, expectations and needs, making customers select them over other competitors.
In the implementation of the HR scorecard however, there are some challenges that may be encountered. The first of this has to do with the assignment of assessment metrics to work outcomes that are considered more qualitative. Typical example of such work outcome is customer satisfaction. The second challenge has to do with cooperation from employees in the implementation of the outcomes with the HR scorecard (Lawler, Jamrog & Boudreau, 2011). The challenges can be minimized by having a communication system that fully involves employees and clearly explains the modalities of the HR scorecard to ...Download file to see next pagesRead More
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