High Turnover concerns - Essay Example

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Omega Security Services is a subsidiary of the Compass Group which provides various contracting services to various people and businesses. Omega Security Services has…
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High Turnover concerns
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Download file to see previous pages ve due to the fact that the customers are not willing to pay more money to for the guards and the company has to make a profit from each of them if it was to stay in business. High staff turnover is also another issue that may need to be addressed. Like most other guard companies, Omega Security Services is faced with high rates of staff turnover and this makes it more difficult for the firm to be able to provide good services.
There are certain factors that have led to the high rate of staff turnover in Omega Security Services. To begin with is the problem of the fact that the jobs are low-paying and there are better paying jobs in the government is an issue. Most of the officers are likely to be looking for better pay elsewhere in the government or even in other private security firms. With regard to Lady Cilento Children’s Hospital, more issues then come up such as the issue of the highs risk environment in that the guards have to work in a hospital where the issue of likely infection is a challenge. Insufficient training is also another issue that has increased high rates of staff turnover. There is also the problem of miscommunication between the staff (guards) and the management and this means that the Gerard’s dint feel that their issues are being taken care of. In a nutshell, overall job dissatisfaction is major cause of the high rates of staff turnover.
As Lyma (1974) points out, the first short term cost that is imposed on the firm due to high rate of staff turnover is the selection and recruitment cost. Recruiting even for such low level jobs is always a hard task and it costs the firm not only money but also time (Jeanne & Pau, 1987). Every time there is an officer who needs to be replaced, this means that the firm will incur cost and this is not acceptable. There is also the issue of training cost increasing every time there is a new officer who needs to be trained. Although these officers who are recruited are already trained to be security ...Download file to see next pagesRead More
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