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Gp ip4 training and development - Research Paper Example

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The activities entailed in the training and development program comprise of the delivery process that will be utilized in addressing and provision of sales services within the organization. In this particular given scenario the sales representatives under training will be…
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GP IP4 Training and Development al Affiliation: The activities entailed in the training and development program comprise of the delivery process that will be utilized in addressing and provision of sales services within the organization. In this particular given scenario the sales representatives under training will be expected to learn the essential skills of using the computer. Additionally, the representatives in the program will be tested on the use of internet resources on techniques involved with connecting online.
The internet will assist the sales team with easy and swift access of information regarding respective company products and services. The internet is an appropriate and powerful technology for facilitating the services offered by the sales team in the organization. The internet allows the storage of data and information locally while enabling accessibility from different locations within the organization. Technology is changing the world quite fast, and its wide acceptance will enable easy connectivity with the outside world. It also inspires the revolution of old companies towards technological change and acceptance (Wilson & Wilson, 2012).
The issue of equity among the individuals being trained is assured via the use of response forms that entail questionnaires and surveys that participants will fill each day after classroom activity. As the training manager, the implementation of a free and fair learning environment would be encouraged to facilitate easy learning and addressing of individual concerns among the sales team. Guaranteeing that no individual is lagging behind in training would be solved by involving experienced sale representatives in the exercise procedure.
In the case any of the participating trainees have a form of disability, for example, a disability that prevents them from sitting for more than 30 minutes at a time, the management team will provide specialized tasks for these individuals. There are specified tasks listed for individuals with disability, for example, ushering in clients at the organizations entrance or sales or customer care stands that offer periodical sitting and standing options (Mukherjee, 2012). The possible issues with training a group of employees in their 20s and 30s is the possibility of disagreement and conflict between the age groups. This might be brought about by the need for displaying competition between the age groups.
The organization is on board with the training procedure and it also adheres to the set regulations for performing a human resource exercise for the organization. In addition, the participating individuals will sign contracts regarding to the training procedure showcasing that they accept and conform to the training requirements.
References
Mukherjee, J. (2012). Designing human resource management systems: A leaders guide. Thousand Oaks, Calif: SAGE Publications.
Wilson, J. P., & Wilson, J. P. (2012). International human resource development: Learning, education and training for individuals and organizations. London: Kogan Page.
Wilson, J. P. (2005). Human resource development: Learning & training for individuals & organizations. London: Kogan Page. Read More
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