Soft skills vs. hard skills - Essay Example

Download file to see previous pages Over the years in learning, individuals are able to develop the hard skills required for business growth. Language development is achieved during the process leading to success in the acquisition of the hard skills. However, soft skills require the individual to be able to achieve greatness through personal development and growth (Klaus, 2009, p. 23). Soft skills may not be easy to evaluate, but is revealed in the way a business manager or owner make a decision or relate with the customers. Hard skills may be easily rectified through training, but the soft skills take a longer time to be achieved or developed. Therefore, soft skill development is integral in business operations and development.
Imperative hard skills are taught in some programs offered by universities and colleges. These hard skills require that the professional must have the prerequisite soft skills making soft skills vital in the business field. Effective language is an integral hard skill, which leads to understanding of the materials and the oral communication process (Rao, 2010, p. 56). For example, if the employee is tasked with dealing with customer issues such as the customer relations department, professional communication skills would be integral in process. The specific role given to the customer would influence the hard and soft skills required in the completion of the specific task. In addition, the speaking skills and presentation of the major points in the process is vital in communication. The ability to understand the basic mathematical concepts are vital in the business is vital for employees in the management level. Therefore, the level and task associated with the employee will influence the prerequisite skills. The basic numeracy skills are vital because it allows the understanding of the charts and graphs presented. Computer usage in the world has led to the need for the business professional to have ...Download file to see next pagesRead More