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Research-based on the Problem Solving Process (PSP) for a selected organization - Term Paper Example

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Every organization at one time or the other, comes across a major problem that requires proper intervention from the executive and other concerned stakeholders of the company before it escalates into a major disaster. As such, it is imperative for the organization to employ a…
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Research-based paper on the Problem Solving Process (PSP) for a selected organization
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Download file to see previous pages workers’ strikes and go slows, a high rate of workers’ turnover, lateness and absenteeism among workers, as well as, general theft and misbehavior of workers while at the premises of the organization (Avery, Auvine, Streibel, & Weiss, 1981).
This research wants to focus on the best steps that the management can take in resolving a problem within the organization as fast as possible. The longer a problem runs within a company, the more risky and the less profitable the organization becomes due to increases inefficiencies, low productivity, as well as, low morale of workers, which might be the main cause of their underperformance. The research will evaluate the five main steps involved in the problem solving process, as well as, analyze its significance in the management and resolution of conflicts within an organization. This paper will enable an organization to define a certain criteria or standard of conflict resolution within the organization, and as such, empower the leadership of the company to take the forefront in effectively directing others in the research and resolution of issues.
An organization in the modern world economy cannot go without a problem or a conflict that may threaten its performance or image in the market. As such, it is imperative for the organization to have an appropriate plan that will enable it maneuver through such a crisis without suffering any significant overhead complications. For example, the Airtel Corporation, a global telecommunications company with its base in India, once had workers strife. This became a global phenomenon whereby nearly 80% of the company’s dedicated workers at the home country went on an industrial action. The workers’ industrial action was to demand for a pay rise, as well as, demand for other benefits and allowances. Furthermore, these employees were not patient enough to let the organization resolve the issues and as such meet their grievances as some of them quit the organization for other ...Download file to see next pagesRead More
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