Contact Us
Sign In / Sign Up for FREE
Go to advanced search...

Organisations and Resource Management - Book Report/Review Example

Comments (0) Cite this document
National Express UK 1. Introduction As a part of the multinational National Express Group plc, National Express UK operates as the premier provider of transport services in the country (National Express Group, 2013a)…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER94.3% of users find it useful
Organisations and Resource Management
Read TextPreview

Extract of sample "Organisations and Resource Management"

Download file to see previous pages This business division unites 1000 locations across the United Kingdom and 500 destinations in Europe and North Africa as a partner of the Eurolines Network within the United Kingdom (National Express Group, 2013b). The UK coach business acts as a source of employment for 1500 individuals and operates from the head office of the company which is located in Birmingham (National Express Group, 2013b). The UK coach division of National Express is extensive and primarily functions on a key road network that covers more than fifty million miles, on an annual basis (Parliament of Great Britain, 2010). National Express believes that its UK coach business is a critical component of its wider operations as it essentially governs the extent to which the organization is able to provide significant customer value to the millions of individuals that benefit from its services. According to a report presented to the Parliament of Great Britain (2010), the functioning of the company’s coach network shares several common characteristics with the operations of the UK rail division. This notion implies that in order to achieve success and fulfill the corporate objectives that have been outlined by the National Express Group plc and the National Express UK, the company must work in cooperation with various authorities and agencies and comply with the regulations that have been outlined by these departments. Therefore, the primary partner of National Express Coach is the Highways Agency in addition with a number of local bodies which work for highway departments in the country (Parliament of Great Britain, 2010). Despite, of the staggering number of customers that benefit from National Express Coach services, the company has been able to maintain an impressive fleet which is characterized by great accessibility and ease of access (Parliament of Great Britain, 2010). The customer base of the organization is diverse and the firm proudly serves a clientele that belongs to various age groups and strata of society. The company believes that the common factor found in its large customer base is their desire to obtain services which provide greater value in terms of quality and affordability (Parliament of Great Britain, 2010). 2. Analysis of Current Position and Environment The financial reports generated for the year 2012 for the rail, bus and coach division of the organization revealed that the National Express UK was able to increase its operating profit for UK bus services business only, as the UK coach and UK rail division was marked by a decline in operating profits in 2012 as compared to the previous year (National Express Group, 2013c). The increase in the competitive nature of the UK transport services industry is an important consideration with regards to the current position of the organization in the market and the recent decline in the operating profit of the firm can also be attributed to this observation. As suggested by Kachru (2005, p. 84), “an in-depth investigation and analysis of our competition is one of the most important components of environmental scanning…” and to achieve this insightful knowledge, analysts can use the recommendations of the tool of PESTLE analysis (See Appendix A), as it facilitates an understanding of those political, economic, sociological, technological, legal and environmental elements ...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
(“Organisations and Resource Management Book Report/Review”, n.d.)
Organisations and Resource Management Book Report/Review. Retrieved from
(Organisations and Resource Management Book Report/Review)
Organisations and Resource Management Book Report/Review.
“Organisations and Resource Management Book Report/Review”, n.d.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document

CHECK THESE SAMPLES OF Organisations and Resource Management

Human Resource Management in Organisations - Shipyard Progres

...? Human Resource Management in Organisations - Shipyard Progres Table of contents Introduction 3 2. Balanced Scorecard – usefulness, applicabilityand pitfalls against Self-appraisal models 4 3. Example of a concrete Balanced Scorecard (BSC) for Progres 7 4. Analysis of the Balanced Scorecard in Progres 9 4.1 Is the way in which Progres is being run conducive to the implementation of a balanced scorecard? 9 4.2 How the implementation and use of the balanced scorecard by Progres relates to the use of two levers of control described by Simons (1995) 10 5. Conclusion and Recommendations 11 References 12 Appendix 13 1. Introduction The evaluation of business plans is of critical importance for understanding the potential of a firm to secure its...
10 Pages(2500 words)Essay

Managing people and organisations - Strategic human resource management

... Introduction Outsourcing is a form of externalisation if employment which involves an outside contractor taking over an in-house function (Morgan,2008 p26). Outsourcing causes an aspect of a business to be handled by a third party organisations which leads to a situation where some job functions and activities are handled by human resource outside the organisation in question. This has some implications for the human capital of the organisation. Outsourcing intervenes with the organisational culture, labour systems and relations, management styles, education and training (Taplin, 2008 p25). These modifications can be viewed in terms of costs in a human resource context. On the other hand, outsourcing persists in the 21st century because...
8 Pages(2000 words)Essay

How the theory of Strategic Human Resource Management can assist organisations in achieving and sustaining competitive advantage

...The growing importance of human resource management was brought about due to economic shifts such as low capital investment, poor productivity and high inflation, apart from demographic shifts leading to people with higher education having high expectations (Devanna, Fombrun and Tichy, 1981). The increasing complexities and difficulties of management gave rise to the concept of managing at the strategic level. Managing at the strategic level is concerned with the long-term positioning of the organization. With the changes in the work environment, the private sector started recognizing that apart from financial and technological capital, human capital can also provide competitive advantage. This led to innovation in HR practices...
10 Pages(2500 words)Essay

Management of Organisations

... programs (if there is one) and the processes which are set in place to assess compliance with accounting and financial management system helps to determine if the system that human resource uses is effective. Examining how the organisation measures employee satisfaction and how it handles employee satisfaction and how the processes of Management 3 accreditation and certification operate along with their effectiveness can be determined by the assessment of an organisation. These methods are just some way that a manager can assess internal environment of an organisation. Fitness First UK is the company that will be used for this study. As the leader in the leisure industry, Fitness First's staff focuses on quality services...
10 Pages(2500 words)Coursework

Human resource Culture and Organisations

... Food Policy Research Institute. Hulme, D, 2008. The story of the Grameen Bank: From subsidised microcredit to market-based microfinance. (Brooks World Poverty Institute) [Internet] UK: University of Manchester (Working Paper 60) Available at: [Accessed 27 April 2010]. Jain, P.S., 1996. Managing credit for the rural poor: Lessons from the Grameen Bank. World Development, 24(1), pp. 79-89. Jansen, G.G. Pippard, J.L., 1998. The Grameen Bank in Bangladesh: Helping poor women with credit for self-employment. Journal of Community Practice, 5 (1/2), pp. 103-123. Khandker, S.R. Khalily, M.A.B. Khan, Z, 1997. Grameen Bank: Performance and sustainability. Washington, D.C., USA...
12 Pages(3000 words)Essay

Human Resource Development in Organisations

...Human Resource Development in Organizations (HRD) Introduction Man, Machine, Material and Money are the major resources needed for the successful functioning of an organization. Among the four M’s mentioned above manpower or the human resources seem to be the most vital resource needed for an organization. Other resources cannot be utilized effectively if the manpower resources are not functioning adequately. In short, skilled manpower is essential for the growth of an organization. Human resources need proper guidance and assistances from the organization periodically for their effective functioning. In other words, human resource development is one of the major responsibilities of an organization in order to exploit the manpower...
8 Pages(2000 words)Assignment

Resource Management

...Managing resources is critical issue within the project management as projects are temporary works with specific goals and objectives which need to achieved within a defined time span. The resources of the projects are important integrating factors that facilitate in completion of the scheduled tasks within the allotted time (Barkley, 2006). Hence, human resource, required equipment, finance etc. become key resources that need to be utilized efficiently for optimal productivity. The three main ways to manage resources are: preparing time bound schedules for various stages of the project; allocating resources efficiently for current and projected schedules; and creating resource pool where information can be shared across the project...
1 Pages(250 words)Research Paper

Organisations and management

... problem (Wong, 2011). This article further argues that organizations deploy a blend of resources or institutional deflection strategies, which enable them to influence and manipulate contextual situations, thereby creating the favorable conditions necessary for the perpetuation of slavery while eliminating the unfavorable conditions respectively. This proposition is indeed valid and logical since slavery would not persist in the modern business environment given the strong institutional pressures that call for conformity with more legitimate labor practices without slavery management capabilities; precisely, the permanence of slave mercantile capital depends on the existence of anomalies in the global market based on free labor (Pires & Da...
12 Pages(3000 words)Essay

Implementing Schedule of Time Management

...Running head: PHASE 5 INDIVIDUAL PROJECT PHASE 5: Individual Project Affiliation October 2008 How often have you heard it said that planning is waste of time? No sooner is the plan completed than someone comes along to change it. These same naysayers would also argue that the plan, once completed is disregarded and merely put on the shelf so the team can get down to doing some real work. To people management, we mean the planning activity that involves deciding on the types of people in form of resources that are required to fulfill the requirements of the project. In other words the types of skills and number of workers we need to complete the project (kwysocki, 1997). Whenever we talk about the methods involved in the project management...
6 Pages(1500 words)Coursework

Change Management

... of these, management must go out of their way to deal with organizational resistance to change because even the most carefully laid out or well intentioned changes can still meet resistance. Subsequently, an organisation’s ability to gain benefits from their change efforts is largely affected by their ability to create environments that encourage support and acceptance from other members of the organization. (Coetsee, 2003) Definition and application of resistance to change Some authors assert that resistance to change my be defined as behaviour that human beings depict when they are attempting to protect themselves from the effects of change; these effects may be real or they may be imagined depending on the situation under consideration...
10 Pages(2500 words)Coursework

Diversity Management in Organisations

... column. Superior staff’s as well as clientele satisfaction results in increased productivity. Diversity goes ahead of worker’s equity to cultivate office surroundings that values the dissimilarities and capitalizes on the latent of all workers, one that encourages worker’s inventiveness and innovativeness. (POLLITT, David, 2006) Diversity management enable individuals to act upon up to their utmost potential as it emphasizes on modifying the company‘s ethnicity and infrastructure so that people may attain the peak output efficiency feasible. Efficiently administration of diversity manoeuvres the “operating overheads and workforce attitudes, recruitment of human resources, sales and market share, creativity and innovation, group problem...
6 Pages(1500 words)Case Study

The Management, Leadership and Teamwork Competencies Required by a Small Business Owner

On the other hand organizational leadership is defined as the ability based on the specific skill of an individual to lead his/her subordinates in a manner that pre-planned organizational goals could be achieved within the defined time-frame.

According to Burns (1978) and Bass (1985), transformational leadership has a set of category constructs such as values, morals, farsightedness, long term goals, principles, acute awareness about the dividing line between causes and symptoms, mission statements, strategic perspectives, and human resources. Similarly, they identify a set of category constructs in the transactional leadership also. For instance concentration on the task at hand, short term goals and tactics, confusion co...
6 Pages(1500 words)Coursework

Information Security Management

Security is a group of activities that include the policies, measures, and actions which are utilized to stop unlawful access or alteration, theft, and physical damage to information or computer. Security can be supported by an assortment of techniques and tools to safeguard computer hardware, software communications networks, and data (Laudon & Laudon, 1999, p. 502). In the modern age of information technology, there are many threats happened for organizational information. We need a security model that has the ability to manage and secure our information reserves. Technical administrative safety /security measures like security plans, actions and techniques are the main practices for the organizational information security m...
10 Pages(2500 words)Research Paper

People, Organisations and Management

Organizations and their management styles have evolved to a great extent in the service and manufacturing industry over the last century, and so have been the concepts of management and its functions. These evolutions can be traced to significant developments brought about by the industrial revolution, scientific management principles such as Taylorism and Fordism, transition of feudalistic to capitalistic approach and others in different sectors of manufacturing industries. However, the beginning of the industrial revolution was characterized by a rigid hierarchical bureaucratic way of organizing business enterprises, a style prevalent even today but only in military service organizations. Nevertheless, the manufacturing and busi...
8 Pages(2000 words)Assignment

Conflict Resolution in Organisations

The bakery organization failed to resolve the matter but eventually secured the services of a third party that helped separate one of the parties from the factory. As it has been pointed, the intimate relationship at the workplace was doing the company no harm until the unification came under strain (The Breakup at the Bakery, N. d). Intimate relationships aside, professional associations between workers can similarly develop into conflicts. That highlights the actuality that the workplace is stalled with an array of conflicting challenges. For a group to succeed, it must satisfactorily control conflicts within it. As the bakery case points, the management must have failed in moving swiftly to contain the situation and this was af...
7 Pages(1750 words)Assignment

Self Assessment: Conflict Management Style

...Please indicate Self Assessment: Conflict Management Style The assessment on conflict management that I took suggests that I am the type of person who tends to cooperate and work with people to achieve a desirable outcome. It suggests that when I am faced with a conflicting situation, although I listen and consider other viewpoints included in the discussion, I carefully evaluate and analyse every detail in accordance to my own. It depicts that I welcome other ideas or arguments but not easily swayed by them for I tend to make my point be heard and accepted as well, creating a really interesting discussion that in turn promotes a win-win situation. Furthermore, the assessment also indicated that second to collaborating attitude, I also...
7 Pages(1750 words)Essay

Management Theory and Practice in the Early Childhood Education Industry

As pointed out in a study by Osgood and Halsall (2007) where they carried out research to examine the position of women in leadership or management positions, a “glass ceiling” exists for women in the academic setting, which could significantly impair motivation. Since many of the individuals employed in the early education sector are women, addressing this issue is even more important because these individuals are faced with the difficult task of shaping young minds while also dealing with the problems associated with the actual physical care of very young children. The quality of professionals in this sector is vital because it impacts the growth and development of the children that they care for. The degree of invol...
6 Pages(1500 words)Coursework

Employee Commitment in Multinational Organisations

In essence, employee commitment means loyalty to the employer and is one of the aspects that signify successful employee relations. The employer must be ready to reciprocate the commitment of employees for satisfaction in the workplace to be accomplished. This paper presents a critical assessment of some issues which may arise for the management researcher investigating the extent of employee commitment in a large multinational organization. It focuses on some of the factors that affect employee commitment in multinational organizations such as employee satisfaction, retention, career ladders, job security, employment relations, cultural diversity and empowerment of the human resources.
Employee satisfaction is a significant...
8 Pages(2000 words)Essay
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Book Report/Review on topic Organisations and Resource Management for FREE!

Contact Us