Contact Us
Sign In / Sign Up for FREE
Go to advanced search...

Managing Retention - Case Study Example

Comments (1) Cite this document
Employee Retention Strategies Introduction Organizations experiencing high employee turnover also experiences difficulty in achieving its organizational objectives. A tough competitor might not hurt businesses that much as do the high employee turnover…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER92.4% of users find it useful
Managing Retention
Read TextPreview

Extract of sample "Managing Retention"

Download file to see previous pages Synopsis The secondary data available from the focus group study and survey questionnaires reveals that the major cause of employees leaving Irontown is stress experienced by the employees, whereas unfulfilled expectation of the employees from their designated jobs appears to be the second major cause of high employee turnover. Other reasons of high employee turnover at the Irontown are lack of efficiency in providing a solution to the customers’ problems, dissatisfaction from the salary and benefits package and finding another job opportunity. From the problems mentioned above, Irontown has been successful in identifying the resultant problems such as the inconsistency of training modules and lack of workforce to carry out the operations of the Irontown. Retention Plan Following are the suggestions that will help Irontown to overcome its human resource issues, particularly the high employee turnover rate. 1. Training and Development A good entrepreneur or manager is one who takes special care of his or her employees’ growth plans. This practice helps the employer to gain employees’ loyalty. ...
The first one is aimed at polishing the skills and customer handling abilities of the new recruits and teaches them about the customers’ preferences and behavioral trends. This information can be fetched from the CM software of the company which would give an insight into the customers’ buying trends and the most frequently asked questions. The next training program is for organizational development which should be offered to all the employees, regardless of how much time these employees have spent at Irontown. Again, the CRM software and the information retrieved from there would be helpful in determining customers’ preferences and bringing changes in the promotional pitch that customer care representatives use while talking to a customer (Russo, 2000). The use of these two training modules would help Irontown to improve the usage of CM software, on which the company has already invested a significant amount. Moreover, the issue of inefficiency in customer relationship management would also be resolved by training employees. 2. Revisiting Salary and Compensation Packages Irontown is advised to revisit its salary and compensation packages offered to the employees. By doing this, the company would be able to analyze the salary offered at Irontown against the industry standards. If the salary packages at Irontown are not up to the expectations of employees, than Irontown should raise salaries by increasing the amount of perks given to the employees in addition to the basic salary. In this manner, employees’ financial requirements would be fulfilled and they will gain inner satisfaction from their jobs (Russo, 2000). 3. Rotation Policy Irontown is also advised to introduce a shift rotation policy. This policy would provide every trainee and employer of the company ...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
(“Managing Retention Case Study Example | Topics and Well Written Essays - 750 words”, n.d.)
Managing Retention Case Study Example | Topics and Well Written Essays - 750 words. Retrieved from
(Managing Retention Case Study Example | Topics and Well Written Essays - 750 Words)
Managing Retention Case Study Example | Topics and Well Written Essays - 750 Words.
“Managing Retention Case Study Example | Topics and Well Written Essays - 750 Words”, n.d.
  • Cited: 0 times
Comments (1)
Click to create a comment or rate a document
dareclementine added comment 2 years ago
Student rated this paper as
I didn’t know how to start my essay. "Managing Retention" helped me out a lot! Especially the list of ideas was valuable.


Problems in managing retention and employee absenteeism by HR Managers

... causes and reasons for turnover must be analyzed. The project seeks to identify the concerns facing HR managers in organizations in trying to retention employees and reduce absenteeism at the workplace. On the grounds of potential concerns for the employer, the project seeks to devise strategies for addressing these problems. Problems in managing retention and employee absenteeism by HR Managers Organizations make a lot of investments on employees in the form of induction and training programs, developmental programs, maintenance and retention programs in the organization. Thus, managers must always try to minimize costs incurred in the form of employee turnovers. According to Kevin (2004), Even though there does not exists any standard...
8 Pages(2000 words)Essay

Improving Retention

...?Improving Retention The study of psychology is broad and includes many aspects of mental functioning that many would otherwise not think fall under its auspices. Within this spectrum of understanding, psychology has considered the way the mind functions and processes information. With this research a number of theories related to memory have been advanced. This essay considers psychological means of improving memory retention. Psychology reveals that there are a great number of steps that can be taken to improve memory retention. In improving retention the first step that needs to be taken is that the individual must focus their attention on the object or material that they are attempting to remember. In these regards, it’s clear...
2 Pages(500 words)Essay

Nurse Retention

... nursing shortage would grow to more than one million nurses by the year 2020. It has been observed that due to the shortages, the recruitment and retention of nurses in the health institutions is a big challenge (Health Resources and Services Administration, 2006). 1.2 Change management This section reviews Kurt Lewin’s classical approach to change management, specifically the application of force field analysis in the implementation of a nurse retention program at any local healthcare facility. Kurt Lewin’s classical theory is based on a systems approach to change management. According to him a state of equilibrium in a system is achieved when the forces acting for change equals the forces acting against change. The driving forces...
5 Pages(1250 words)Research Paper

Recruiting Retention

...Recruiting Retention Introduction The process of recruiting employees in an organization entails attracting, vetting, choosing, and appointing a competent individual for the employment position. At the tactical level, recruitment may include the establishment of an employer brand which involves an employee offering. Also, the process of recruitment involves the creation and conclusion of employment offers and the orientation and introduction of new workers. Based on the culture and size of the organization, recruitment may be performed in-house by recruitment experts, managers, or human resource generalists. On the other hand, components of the process might be performed by either of the following, specialist search consultancies...
15 Pages(3750 words)Research Paper

Grade Retention

... to keep them moving ahead. It is an agenda familiar to those involved in dropout reduction through school reform at the upper grades (Appleton et al 135). Though these children are not doing better in the post-retention period than before, they still are performing marginally, so it is reasonable to suppose that any of several middle school features mentioned - elevated standards, a more tracking system. These are problems for everyone, but repeaters are not as well positioned as other students to manage them. Researchers found that repeaters were even further behind than other students of the same grade. Following Jimerson et al (2001) "Longitudinal research also has failed to demonstrate an overall positive effect for grade retention...
40 Pages(10000 words)Research Paper

The Importance Of The Employee Retention

...Employee Retention: In a slowed economy, it is imperative that organizations consciously work to retain employees. The cost associated with retraining new employees can prove astronomical. Not only do retaining the best and brightest staff gives a company the competitive advantage it can boost morale and overall productivity. Management should make it a priority to make employees feel valuable and create an all inclusive atmosphere. To reduce the costs of high turnover, effective human resource managers should implement strategies to retain employees and thoroughly assess the reasons for departure. One of the first things a company can implement to retain employees is to offer benefits both tangible and intangible. According...
6 Pages(1500 words)Essay

Managing Employee Retention and Absenteeism

...Human Resource Management Managing Employee Retention and Absenteeism Introduction Human resources are the most valuable asset of an organization.It is the quality of the human resources that an organization possesses that gives it a competitive edge over its competitors in the market. At the same time, human resources are the toughest asset of the organization to manage. If an organization has to remain competitive in the market and continue on its success growth, it is very essential to effectively manage its human resources. Today’s work place is very demanding and challenging. Globalisation and industrialisation have had a great impact on how an organization is run and human resource management is no different. There is not just...
7 Pages(1750 words)Essay

Retention Intervention

To counteract a high turnover rate, a set of retention techniques can be used to avoid/resolve conflicts and improve the company image. Retention means retaining those employees who share the company values and fit with the company profile. When staff retention is a program, a workforce development program can be initiated.
An organization cannot survive if its top performers quit. Loyal and dedicated workers are needed if the company’s strategic objectives are to realized. The management must retain valuable employees in order to ensure the long term success of the company. An employee who spends a longer duration with an organization becomes more familiar with its rules and guidelines and has less adjusting issues. This can...
4 Pages(1000 words)Essay

Retention assignment

... EEOC Retention Strategies Employees retention strategy presents one of the leading companies strategies in reducing employee turnover and enhancing productivity. In any company, high employee turnover poses unhealthy environment, increases, companys expenses on hiring employees and subsequent reduction in overall productivity. In retaining employees, the companies use specific traits of each employee that includes performance ratings, awards, promotion and overall work performance. In addition, the aim is to ensure there is a reduction in human resource expenses. The Starbuck restaurant management has successfully employed a retention strategy leading to a sustained employees low turnover, improved productivity and consequently...
1 Pages(250 words)Coursework

Managing Human Resources: Productivity, Quality of Work Life

Empowering employees and organizing around teams are aimed at BMW for facilitating communication and making it easier for decisions to be made. It helps the company to respond quickly to customer’s needs and it’s competitor’s challenges. It helps them learn to prioritize tasks and reduce job stress. A workforce that is knowledgeable and skilled at doing complex things keeps a company competitive and attracts investments. Improved productivity means fewer people, less money, less time, less space and fewer resources. Bonuses are given to workers on giving superb ideas related to cutting cost savings, as they are directly involved in the production. BMW prefers increased participation from the worker’s side....
6 Pages(1500 words)Assignment

Managing Diversity And Equality

If the term diversity is considered in а very simplistic wаy, then diversity cаn be seen аll аround us, by the cаrs we drive, the clothes we weаr, the different diаlects we speаk, etc. While this mаy be а very generаl wаy of looking аt the term diversity, there is а considerаble grаin of truth to this stаtement. Thаt is, 21st-century Britаin is а more culturаlly rich аnd homogenous society thаn ever before. In the context of business, the orgаnisаtionаl mаke-up of the workforce is chаnging too.

Britаin now hаs one of the most diverse workforces in the world, consisting of а wide rаnge of religions аnd ethnic bаckgrounds. However, diversity is not just аcknowledged in these terms. It cаn refers to politicаl beliefs, аge,...
13 Pages(3250 words)Case Study

Leadership as an Important Aspect of Managing

Leadership is an important aspect of managing.  The ability to lead effectively is one of the keys to being an effective manager.  Leaders act to help a group attain objectives through the maximum application of its capabilities. Organizations may be in a state of equilibrium, with forces pushing for change on the one hand and forces resisting change by attempting to maintain the status quo on the other. 

Leaders envision the future. They inspire the organization members and chart the course of the organization. Chrysler’s Lee Iacocca and General Electric’s Jack Welch have provided a vision for their companies. Leaders must instill values – whether they are a concern for quality, honesty...
12 Pages(3000 words)Term Paper

A Critical Evaluation of Workplace Diversity: Measuring the Intended Benefits of Managing Diversity

Diversity represents a wide spectrum of tangible characteristics and somewhat less-transparent personality-driven attributes which either contribute or detract from various social interactions in the workplace. 

With this definition in mind, managing diversity represents the elements of embracing and incorporating a wide variety of human differences (or commonalities) into the daily practice of business so as to provide enhanced benefit to the entire workplace and its processes. The goal of managing diversity is for leadership and subordinates alike to take a rather proactive approach to building enhanced inter-personal relationships and then applying this harmony to goals of higher productivity and teamwork.
11 Pages(2750 words)Term Paper

Managing Contemporary Organisations

It is low a cost budget hotel chain with rooms starting at £ 15 and has special rates for block bookings and corporate bookings (Travelodge website).

It has a practice of overbooking its capacity and very frequently resorts to shifting its clients to nearby hotels when overwhelmed with arrivals. This keeps occupancy rates at a very high level but causes dissatisfaction and distress.

In 2004, it bought the Drury Lane Moat House hotel for £11millions and the London Ryan, London Islington and the Thistle hotels for £55millions In July of that year, it decided to sell 136 of its hotels for £400million, and then lease them back. It plans to build twenty more budget hotels in London (costing...
10 Pages(2500 words)Term Paper

Managing Emerging Technologies: The World Bank Group

information Technology helps the businesses in cutting costs and creating value to the organization as a whole, by minimizing the digital divide. This helps in developing new and effective business processes as well as in making value propositions especially in the new and modern corporate world whose business network is spread far and wide, such as the World Bank for instance. Information technology plays a vital role in integrating systems and strengthening the strategic ties between service providers and customers, thereby rendering effective services.
The World Bank is involved in various activities providing a wide range of services to several developing and in transition countries across the globe. The bank, owned, fina...
11 Pages(2750 words)Case Study

The Managing Change and Innovation

In line with the proposition as to whether these operational managers discern ways of enacting responses from the relevant quarters when it comes to products, services, and their related operations, we see that their role is immense and they have to bring about activities right from scratch.
The change factor has to be studied in the light of a consistent basis since as the maxim goes change is the only constant, thus we have to understand the basis of change from that very point of view nonetheless. Managers have to see that the new products and/or services mark the very basis for an organization and it is because of these products/services that the company is moving in a swift manner in a forward direction. Thus all their e...
6 Pages(1500 words)Assignment

Guide to Managing Innovation

It is a universal fact that engineering design must be cautiously planned and meticulously executed; if the design is being aimed to overcome a shortcoming or adding a new feature to the existing product, then the design process gets classified as an innovation. So, under certain conditions, engineering design and innovation are inter-related. In other words, innovation is a key process in a product’s development. I have always been intrigued by innovations, primarily because an innovation challenges conventional thinking, it goes beyond technology. Above all it is imperative for organizations, it is linked to survival and at times it is mentioned as the only sustainable strategy for growth. Hence, I preferred to choose the...
6 Pages(1500 words)Assignment

Nile Floods Public Health Disaster: Managing the Disaster using Katrina Experience

The Katrina hurricane disaster that wrecked New Orleans was a classic example of this. Authors, Frank and Trinidad have observed that disaster preparedness is essential in the current socio-political atmosphere. They say that disasters can lead to illness, injury, the devastation of homes, disruptions of essential services, and the displacement of populations. (Frank and Trinidad, 2007). Every disaster teaches the same lessons. “Advance preparation is essential, communication among responders is critical, rules and procedures are helpful, but autonomy and flexibility within limits are key elements of a productive response” (Frank and Trinidad 2007). 

Originating from the monsoon rains, the annual floods...
16 Pages(4000 words)Term Paper

Employee Retention

...EMPLOYEE RETENTION - SPECIFICALLY, THE POSITIVE ROLE LEARNING AND DEVELOPMENT PROGRAMS HAVE HAD ON DECREASING TURNOVER. EXECUTIVE SUMMARY Human capital management is a growing challenge for HR department of every business, irrespective of size, place and domain. Also with economic down turn firms have become more considerate to reduce cost; this in turn has resulted in firms’ increased attention to retain employees. For the purpose, various retention strategies are aggressively being adopted worldwide. Retention of employees, which in turn results in reduced employee turnover, brings benefits to the firm far beyond than just direct monetary cost. Employees have also raised their demand for compensation which includes both financial...
10 Pages(2500 words)Research Paper

Managing Day Care and Residential Settings

Taylor was an argument on management theory was about limiting development time worked by managers. At the very primary level, studies of time comprise dismantling down every work into various parts, timing every element and making new arrangements in the most cost-effective mode of working.
 Both, legal and professional responsibility are there to promote considerate and relevance of safety and health principles each and every time (Hunsaker, 2005).
 Managers have responsibilities to assist attaining legal duties as stipulated in the Safety and Health work Act and to take considerate care of their own safety and health and that of any other individuals who might be affected by their omissions and acts (Hunsake...
9 Pages(2250 words)Assignment
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Case Study on topic Managing Retention for FREE!

Contact Us