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Work Conflict - Essay Example

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Human Resource: Workplace Conflict
Workplace conflict is a type of conflict that occurs among the employees at a work place. These conflicts may occur due to various aspects and challenges that employees face during their career life (Montgomery, 2005). …
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Work Conflict
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Human Resource: Workplace Conflict al Affiliation) Human Resource: Workplace Conflict Workplace conflict is a type of conflict that occurs among the employees at a work place. These conflicts may occur due to various aspects and challenges that employees face during their career life (Montgomery, 2005). These aspects could be quite personal: laziness of veteran employees, long working hours, hierarchal structure of the company and financial problems. However, these conflicts, if realized earlier by the management, have resolution. Veteran employees are the employees who have served the company for a long period. Conflict brought about by the veteran employees is an intragroup conflict. Veteran employees tend to be lazy, not motivated and sometimes tend to believe that they should receive the same treatment as the coworkers (Montgomery, 2005). Laziness of veteran employees can affect the performance of a team in a certain department in at the workplace. This is evident where employees slack off and do not attend to their pile of work. Walter and Jesse are team members at ABC Company. Walter and Jesse have worked for the company for about thirty years; their experience at work has made them veteran employees. Lately, performance of the team has been noticed to slack off due to the attitude of Jesse towards his duties. He believes he has been a veteran employee, hence, should have privileges over other work mates. His negligence and laziness at work place has built up a conflict, due to personality differences. Walter is an employee of type ‘A’ personality that is efficient and always determined to succeed in any chore. Walter believes Jesse is of different personality of employees who are not concerned with propelling in their duties. Walter being a close friend to Jesse, tries to cope with him by trying to work long hours doing Jesse’s work. He even covers for him in situations where he is absent. Jesse is an employee who prefers to lay back and let his fellow workmates to work for him. This is a personal challenge and frustrating to other workmates. His lack of interest in work lowers the company’s productivity, making the company fail in achieving its goals and objectives. The conflict between Jesse and fellow employees is as a result of his negative impact on work which has made the management disappointed with the whole team. Walter and his fellow employees favor Jesse since they have worked with him for many years and would not report his slack off at work, and extra-long breaks during work hours (Montgomery, 2005). The cause of Jesse’s poor performance at work place is believed to be team interdependence. This is where team members depend on each other to fulfill their chores and achieve their goals set by the management. All duties being group oriented, it is difficult for his workmates to neglect Jesse’s pile of work. This made it unfair for the employees and caused stress to them. Jesse’s negligence, laziness, and uncooperativeness at the work place dragged back the team efforts but this did not lower their motivation to meet their annual target (Johnson, 2010). ABC Company held an annual reward day for the employees as a way to motivate and encourage them to work hard. Jesse’s fellow veteran employees were to be rewarded for their continued efforts for many years towards the success of the company. Walter is one of the employees deserving a reward for his tremendous efforts and support towards achievement of goals set. Jesse believes he has been a veteran employee, just like Walter, and is entitled to receive the same rewards, such as Walter, but that was not the case. He decides to confront the management claiming that he was also entitled for the same rewards since they have been in the same company with Walter for the same number of years. The management response to Jesse was for him to achieve the rewards his efforts at work had to be recognized by being a team player and an asset to the company. Jesse was disappointed and accused Walter and other fellow employees to having reported him to the management. This brought about other types of conflicts that were not in favor of the company’s success. The management was forced to dismiss Jesse from the company for his incompetence, negligence, and being a liability to the company. Conflicts at the work place can either have a positive or negative impact on the company. Some tend to be beneficial to a company and can be used by a management to determine the best strategies of running a company. Conflicts have various resolution techniques that can be used to solve the problems at work place. In Jesse’s case, the resolution between him and his fellow workmates would have been open dialogue and try to enlighten him of how to be a responsible worker (Johnson, 2010). References List Johnson, C., & Keddy, J. (2010). Managing conflict at work: understanding and resolving conflict for productive working relationships. London: Kogan Page. Montgomery, J. G., Cook, E. I., Wagner, P. J., & Hubbard, G. T. (2005). Conflict management for libraries: strategies for a positive, productive workplace. Chicago: American Library Association. Read More
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