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Organisational behaviour - Essay Example

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Part 1 Application of Social Psychology at Vodafone New Zealand Introduction Social psychology is concerned with the social and communal interactions among humans (Gajendra & Ye, 2010). Organizations of various walks of life are made of people and therefore they are prone towards experiencing advantages and disadvantages of group dynamics to say the least (Gergen, 1985)…
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Download file to see previous pages The major purpose of this essay is to highlight the importance of social psychology with reference to organizational behaviour. The organizational behaviour is concerned with the evaluating the impact of individuals and structure on organizational performance whereas organizational social psychology states that relaxed work environment and strengthening social relations among employees and management are going to further enhance the organizational performance in all regards(Heine, Lehman, Markus, & Kitayama, 1999). In the most practical sense an organization is basically a social entity because employees and management work through different social phenomena in order to accomplish organizational goals. According to recent studies organizational development and progress occur in real sense when a sense of family and belonging significantly prevails amongst the ranks of a particular organization. This essay will also highlight application of various facets of social psychology at Vodafone that include advanced training of top management in counselling techniques, power to initiate innovative projects, cross cultural teamwork and reward for performance system. Finally Vodafone is used to hire tolerant and flexible individuals in order to apply melting pot technique for managing cultural and gender diversity in employees (Eisenberger, Stinglhamber, Vandenberghe, Sucharski, & Rhoades, 2002). The operational concepts of organizational social psychology are decentralized authority, participative management and flexible timing and they mainly spread from Japanese organizations to those that are operating in other regions of the world (Heine, Lehman, Markus, & Kitayama, 1999). Furthermore it is imperative to note that Australian continent is the second most efficient geographical region in terms of adopting modern management concepts. However the American companies are rather slow regarding implementing the contemporary managerial concepts of the 21st century. But the basic purpose of this part is to evaluate the involvement of social psychological concepts and practices in a management framework for Vodafone’s unit of New Zealand. Additionally, the application of modern management is relatively easy in the featured culture due to its individualistic and professional nature. The fundamental reason for development and increased application of social psychology in organizations is the need to retain employees for longer periods of time while enhancing their organizational commitment (Eisenberger, Stinglhamber, Vandenberghe, Sucharski, & Rhoades, 2002). The social psychology stated that humans have a psychological need of receiving a reward after every six to twelve months and if companies fail to do so then they risk job turnover from core employees (Chryssochoou, 2004). Mutual respect and trust among employees and management is also a vital factor in predicting productivity of the staff. Nevertheless, according to recent research employees like to be governed by those individuals who have similar personality dimensions. Employees on the other hand spend more time in organizations that offer them reward for performance, paid and emergency leave and divert resources towards employee training and development (Crisp &Tumer, 2007). The nature of the job should also be sufficiently challenging in order to keep things interesting for the ...Download file to see next pagesRead More
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