Nobody downloaded yet

Hospitality Management - Essay Example

Comments (0) Cite this document
Summary
Name Institution Course Instructor Date Hospitality Management: Parkers Hotel London Though a broad term, effective management is the factor behind the success of every organization. In the hospitality industry, proper management through effective leadership must be embraced to ensure that set goals and objectives are realized…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER93.7% of users find it useful
Hospitality Management
Read TextPreview

Extract of sample "Hospitality Management"

Download file to see previous pages Human resource department has to go an extra mile by offering effective services to the employees if an organization has to succeed. Competition in the hospitality industry especially in the UK make the human resource department of an organization to evaluate modalities, which it would use to win employees interest to service, they offer. The hotel commands a large workforce, which caters for clients who visit the hotel. Clients in the hospitality industry are sensitive to response their get from the hotels. This consideration influences the ability of human resources department to conduct its labour sourcing effectively or it would risks loosing clients. The paper analyses the strengths and weakness of human resource management of Parkes hotel. Human resource management is very essential in hospitality industry. Definition given to HRM suites the purpose it serves in the organizations. Perkes hotel boosts of its workforce that has demonstrated high ability of responding to the clients of the hotel. Its means that the core functions of the human resource department of the hotel are perfect. The functions include attracting, training, selecting, rewarding and assessment of employees, while providing leadership that complies with the existing labour laws (Landsbergis, 2009:2). HRM functions in Perkes hotel thus offers liaison with representatives from labour unions. The strength of the human resource department would translate to success of the organization. Perkes hotel has demonstrated to its employees that its recruitment process is effective. Many organizations find recruitment process as a daunting task because of failure to identify the right labour. The organization announces its vacancies through the organisation website. Many interested individuals find time to go through the required qualification before submitting their application. The recruitment process is usually competitive enabling the organisation to source for the right employees. Employee’s treatment is crucial factor because it influences the work out put of an employee. Perkes hotel has been able to identify this factor as one of its strengths. The organisation has designed mechanism of ensures good treatment to its employees. Working hours is a factor that influences employee satisfaction. The organisation has designed flexible working hours for its employee in accordance with the labour laws (Landsbergis, 2009:6). Many employees of the organisation feel that their working condition is satisfactory. Working condition affects employee relation because it defines the attitude the employee would develop towards work. Adherence to the existing laws is important because it helps the organisation to achieve the desired results. For instance, sometimes the organisation faces the challenge of many customers during high seasons necessitating long working hours for the employees. The organisation has been able handle this challenge effectively by introducing work schedule and overtime ratings, which acts as motivations to the employees. The overtime ratings pay employees for the extra service they offer to the organisation. Rewarding employees for extra performance is a common feature with this organisation. The HRM department usually conduct survey in various department of the organisation to identify exemplary performance. Once identified the organisation would offer reward that commensurate to the amount of effort ...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“Hospitality Management Essay Example | Topics and Well Written Essays - 1500 words”, n.d.)
Retrieved from https://studentshare.org/human-resources/1397474-human-resource-management
(Hospitality Management Essay Example | Topics and Well Written Essays - 1500 Words)
https://studentshare.org/human-resources/1397474-human-resource-management.
“Hospitality Management Essay Example | Topics and Well Written Essays - 1500 Words”, n.d. https://studentshare.org/human-resources/1397474-human-resource-management.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document

CHECK THESE SAMPLES OF Hospitality Management

Hospitality Management

...Running Head: PERSONALITY TRAITS AND BURNOUT Relationship between Personality Traits and Burnout In Hospitality Management of the writer] [Name of the institution] Relationship between Personality Traits and Burnout In Hospitality Management Research Question: The purpose of the paper is to find relationship between personality traits and burnout in hospitality management. Introduction The hospitality industry is a people industry. Hospitality jobs require customer contact around the clock 7 days a week. Such a work situation has been reported to be stressful for hospitality workers....
8 Pages(2000 words)Essay

Hospitality management

...Running Head: PERSONALITY TRAITS AND BURNOUT Relationship between Personality Traits and Burnout In Hospitality Management of the of the institution] Relationship between Personality Traits and Burnout In Hospitality Management Research Question: The purpose of the paper is to find relationship between personality traits and burnout in hospitality management. Introduction The hospitality industry is a people industry. Hospitality jobs require customer contact around the clock 7 days a week. Such a work situation has been reported to be stressful for hospitality workers. For example,...
8 Pages(2000 words)Essay

Hospitality Management

...driven by sensory experiences (Boone & Kurtz), thus immediate and transparent efforts to satisfy the customer service expectations of individual customers is likely the inter-personal elements which have made Hilton Hotels a leader in its industry with high percentages of customer loyalty. Service Failure and Service Recovery Additionally inter-connected to staff training, development and the inter-personal element of service delivery is dealing with instances when failure to provide adequate accommodations or services occurs. Service failures are likely a periodic inevitability in the hospitality industry, however making steps to resolve the failures is referred to as service recovery, an attempt to...
16 Pages(4000 words)Essay

Hospitality Management

...HOSPITALITY MANAGEMENT-RESEARCH REPORT Table of contents Table of contents Introduction 2 Cheese 2 Wine and Wine-Food Connection 5 Beer, Cider and Perry 5 Catering Cycle 6 Tea, Coffee Chocolate 9 Reference 10 Introduction Various businesses in the hospitality industry provide a wide variety of food and beverage products with a view of ensuring quality thus success in the competitive market. This paper presents a report of a research literature on cheese, wine and wine-food connection, the catering cycle, Beer, Cider and Perry and tea, coffee and chocolate. The focus of the review is to demonstrate the various aspects of the food and beverage market in relation to the current and...
11 Pages(2750 words)Essay

Hospitality Management

...Hospitality Management Hotel and tourism industry is a booming industry and the size of this industry has been growing day by day. First decade of 20th century has seen a major growth of this industry due to increasing disposable income of people across the world and their willingness and financial ability to travel around. This leads frequent travel by the same consumers of this industry. This rapid growth in demand of travel, tourism and hospitality services by the consumer is also because of the advanced personalized travelling and hospitality experiences provided by the hotel chains, resorts across the world. Consumers who generally like to spend their memorable...
2 Pages(500 words)Essay

Hospitality Management

...the customers and employees to integrate with the values and philosophy of the company. Industry Analysis There are several internal and external factors that are responsible to generate opportunities as well as the threats for the company. Following is step by step evaluation of the factors through the matrices: External Factor Evaluation   External Factor Evaluation Matrix (EFE)         Opportunities Weight Rating Weighted Score 1. mergers and strategic partnerships 0.07 4 0.28 2. up going trend in the demand 0.05 2 0.10 3. technological enhancements and globalization 0.06 3 0.18 4. contemporary retail management 0.05 2 0.10 5. potential customers wishing to buy all under one roof 0.06 3 0.18 6. online shopping...
8 Pages(2000 words)Essay

Hospitality Management

...in an organization ought to be: select, train, teach and develop the person who is most suitable for every job scientifically, instead of leaving the workers to train themselves. This principle of Taylor’s Scientific Management is applied in the hospitality industry workplace today. In most organizations, managers take the responsibility of selecting the right individuals for every job and overseeing their training. They also make sure that training is carried out successfully (Mentzer, 3). In most workplaces today, following the job process and workers have been put in place, the managers continue to be involved and supervise every worker to make sure that the work is...
2 Pages(500 words)Essay

Hospitality Management

...allowed to express their concerns, and such relationships were prohibited. The immediate handling of such challenges in the team has sustained it and strengthened the bond among members. Therefore, the performance of the group has been excellent and productive every year.  In regard to the experience from ‘The Brothers’ team, all workers should learn to work together and understand the role and responsibility of other employees whose skill sets are different from their own. Organizations should understand that to beat stiff competition requires teamwork with a concentrated effort to keep it as safe on the cutting edge. Teamwork gives the best to team members because creativity and problem-solving skills intensify with mutual support that...
2 Pages(500 words)Essay

Hospitality Management

...I have learnt quite a lot of things that can be applied to the hospitality industry from this particular First and foremost, Fredrick Taylor’s concept of scientific management is applicable to the hospitality industry. This concept is primarily concerned with breaking work tasks into manageable components and it can be seen that it is applicable to the hospitality industry. Different people are hired and trained to perform different tasks in order to improve productivity in the industry. Essentially, the success of the company in this sector is mainly dependent on its productivity. The other important thing that I have learnt from this course is that...
2 Pages(500 words)Essay

Hospitality Management

...comes out in a whimsical and brutally honest way. The first contest saw men lag behind the women in what was a contest that ended up with brutally honest answers to prepared dishes. Some of the contestants were unable to deliver good dishes while others presented really good dishes that scored them a rare 4 out of 5 score. The reason for some of this was due to poor time management. While one chef presented his dish early this led the chef to threatening him with a send off. The next competition part shows of men trailing once again in what is not a good start to the opening of a newly renovated Hell’s kitchen hotel. Food from the blue team is mostly undercooked and even raw when served making Chef Ramsey furious and...
2 Pages(500 words)Movie Review
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Essay on topic Hospitality Management for FREE!

Contact Us