Toolkit for Public Management - Case Study Example

Organizations are thus faced with the challenge to of responding effectively, remain flexible and to transform themselves to the new working and modern environment (Iveta, 2013). Managers accomplish organizational goals through the process defining goals, organizing structures and motivating their accomplices from time to time. Public administration and the public management have been changing rapidly in the past decades in response new global environment (Dixon, 1998; Janine, 2007; Sitala, 2013).

The managers and the public administrators have a crucial role of translating into strategies the policies set by governments and the ways to implement them. Large bureaucracies like government agencies find strategy execution accompanied with change that often raises barriers and difficulties leading to problems for managers. The manager According to Garry (2012), the manager is an important person in public management since the success or the failure of the organization evolves around him. Emotional intelligence is diligently tied to management usefulness and eventually to the organization behavior in his capacity.

A manger performance is highly influenced by self-awareness, self-regulation, motivation, empathy, and social skills hence he should have a good grasp of emotional intelligence (Dixon, 1998). According to Martha (2005), successful organizations are led by managers who are visionary, with a clear understanding of the organization's mission statement in a proper manner. The manager thus has a responsibility to lead his team in developing the mission statement (O’Leary and Vij, 2012), and to ensure that everyone focuses on the organization's main purpose of the mission (Milita and Ramune).

The manager is also entrusted with the responsibility of ensuring that the vision of the organization is fully implemented within the stipulated periods by breaking it down to specific achievable goals. The manager helps the workers to recognize how they should perform their duties and responsibilities in relation to the overall goal of the organization. Dynamic organizations are forever changing and the manager role is to help facilitate the through their role as change agents to ensure development and sustainability of the organization (Quinn, Faerman, Thompson, McGrath, 2008).

This is possible when a manager fully understands and accepts the need to change and convey this rationale to the staff. Managers who are visionary constantly mentor their staff by recognizing talent and grooming the selected employees for additional responsibility from time to time (Siltala, 2013). Managers are also responsible for evaluating all the information when it is received, and to determine who should receive what information and how to communicate it to ensure stability within the organization (Petronela, 2012).

Decision-making is the biggest responsibility of management (Gary, 2012; Wilson, 2013), and it should be done constantly as issues arise and it involves negotiation with the people concerned to ensure effective leadership (Hansen, Steen and Jong, 2013). A vital management role involves interpersonal relationships in order to win the trust of his subordinates to ensure smooth working in the organization. This is because employees are more productive when the